Express ScriptsReviews of express-scripts.com

I HAD QUARTERLY RECURRING 90-DAY REFILLS THAT COST ME LESS THAN $10... DECENT DEAL. THEN WITHOUT NOTICE I GET A NEW REFILL AUTOMATICALLY DELIVERED AND THEY CHARGED MY CREDIT CARD OVER $100. I CANNOT RETURN THE MEDS AND I NEVER SAW ANY PRIOR WARNING THAT MY PRICE WAS OVER 10 TIMES HIGHER.

Everything

The most incompitent pharmacy I’ve ever dealt with! Slow to fill prescriptions and constant delays! The only reason I’m forced to do business with Express Scripts is thru UHC with my company benefits!

Express scripts is the worst business I have ever dealt with. Avoid at all costs.

Worst pharmacy in the United States. They have not yet refilled my prescriptions correctly in 2026. The first 2 quarterly prescriptions were lost, and they lied about it. Had my doctors send additional refills on top of the 3-month supply because of how incompetent Express Scripts is. If you have a pharmacy option other than Express Scripts, choose that one. Lousy customer service. I don't need you calling me at work. Tell me why I can't get a $2 medicine delivered to Massachusetts in 26 days.

Express denied coverage for a prescription, requesting more information from the doctor. When the doctor responded they approved the prescription but insisted that prescription be resubmitted and then promptly denied that prescription resubmission . This has happened TWICE so far. I'm working on the third try.

not able to get thru customer service.

I received a call from a robot saying they were Express Scripts and that my membership had been canceled. I logged in to my account and it looked fine, no problems. Now, my medicine is not being filled. However, it took days for "processing" in the past so I'm in limbo not knowing what to do. Getting to speak to a real person is impossible.