explodely.comReviews of explodely.com

Response from explodely.comAug 12, 2026

Hey Michaeline, We want to clarify that Explodely and the Seller you purchased from are two separate entities. We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee. We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to [email protected] with your order details and we will refund your purchases immediately. Team Explodely

Response from explodely.comAug 10, 2026

Hey Dina, We want to clarify that Explodely and the Seller you purchased from are two separate entities. We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee. We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to [email protected] with your order details and we will refund your purchases immediately. Team Explodely

Response from explodely.comAug 10, 2026

Hi Guy, Thank you for sharing your concerns. We’ve reviewed your case and can confirm that your purchase has already been refunded in line with our refund policy. For clarity, Explodely operates as a payment platform, while the products themselves are managed by independent sellers. That said, we ensure our refund guarantees are upheld where applicable. If you need any further assistance, our support team remains available. Team Explodely

Response from explodely.comAug 10, 2026

Hi Stephanie, We’ve reviewed your case and can confirm that your refund has already been processed in line with our policy. Please note that it can sometimes take a few business days for the amount to reflect in your account, depending on your payment provider. Team Explodely

Response from explodely.comAug 3, 2026

Hey Angie, We checked on our records but could not find any successful purchase under your name. In situations like this, banks may place temporary authorization holds that can appear as charges but are automatically reversed if the transaction does not go through. If you still notice any amounts not released, we recommend checking with your bank for the status of those pending authorizations. For any further clarification, our support team remains available to assist. Team Explodely

Response from explodely.comAug 10, 2026

Hi Karla, Thank you for sharing your concerns. We’ve reviewed your case and can confirm that refunds are already processed in accordance with our 60-day money-back guarantee. We’d like to clarify that Explodely and the sellers operate as separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to assist our buyers and ensure they are supported. Team Explodely

Response from explodely.comAug 10, 2026

Hi Deseatria, As a platform, pricing and offer structures are determined by independent sellers, and any charges are presented during the checkout process prior to purchase confirmation. All purchases are optional and it is your decision if you want to purchase or not. If you have specific transaction details you’d like us to review, please contact our support team so we can assist further. Team Explodely

Response from explodely.comJul 31, 2026

Hey Brenda, We want to clarify that Explodely and the Seller you purchased from are two separate entities. We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee. We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to [email protected] with your order details and we will refund your purchases immediately. Team Explodely