Gisela B.
I had signed up before with Explodely…
I had signed up before with Explodely after watching videos. With payments made by Explodely and their money-back guarantee, I have always received a refund, they take that guaranteed refund very seriously.
Response from explodely.comMay 19, 2026
Hey Gisela, Our Support team always takes appropriate steps to ensure the seller addresses your concerns, which lead to a refund of purchase directly with them. However, to help speed up the process we have escalated this internally. As a result, we’ve now processed refund for your orders. For clarity, the seller and Explodely operate as separately, but please be assured we always honour our 60-day money-back guarantee and we’re here to help if you need anything else. Team Explodely



