explodely.comReviews of explodely.com

Response from explodely.comMay 20, 2026

Hey Chris, We’ve reviewed your ticket and can see that our Support team communicated with you in the utmost professional manner and did take the appropriate steps to ensure the seller addressed your request, which would have led to a refund of your purchase directly with them. We have already refunded your purchases on 15 May, 2026 in line with our 60-day money-back guarantee. For clarity, the seller and Explodely operates separately, but please be assured we always honour our and we’re here to help if you need anything else. Team Explodely

Response from explodely.comMay 19, 2026

Hi there, We’re sorry to hear about your experience. We’d like to clarify that Explodely and the sellers operate as separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to assist our buyers and ensure they are supported. To help us look into this for you, please share your order details with our support team at [email protected]. We’ll review your case on priority and do our best to assist you. Thank you. Team Explodely

Response from explodely.comMay 18, 2026

Hi there, We’d like to clarify that Explodely and the sellers operate as separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to assist our buyers and ensure they are supported. To help us look into this for you, please share your order details with our support team at [email protected]. We’ll review your case on priority and do our best to assist you. Thank you. Team Explodely

Response from explodely.comMay 14, 2026

Hi Jean, We want to clarify that Explodely and the Seller you purchased from are two separate entities. We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee. We’d like to help resolve this for you as quickly as possible. Please share the order details of the purchases made by your husband (such as the email used and Order IDs) with us at [email protected], and we will review and issue the refund immediately. We’re here to assist you and make sure this gets sorted without further delay. Team Explodely

Response from explodely.comMay 11, 2026

Hi Mark, We’d like to clarify that Explodely and the sellers operate as separate entities. In your case, we can see that the transactions have already been disputed and charged back by your bank, which means the amounts have been reversed through your payment provider. As a result, there is no further action we can take from our side on these transactions. However, if you need any clarification or assistance with anything else, please feel free to reach out—we’re here to help. Team Explodely

Response from explodely.comMay 9, 2026

Hi there, We’d like to clarify that Explodely and the sellers operate as separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to assist our buyers and ensure they are supported. To help us look into this for you, please share your product and order details with our support team at [email protected]. We’ll review your case on priority and do our best to assist you. Thank you. Team Explodely

Response from explodely.comMay 8, 2026

Hey Linda, We want to clarify that Explodely and the Seller you purchased from are two separate entities. We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee. We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to [email protected] with your order details and we will refund your purchases immediately. Team Explodely

Response from explodely.comMay 4, 2026

Hey Sal, We want to clarify that Explodely and the Seller you purchased from are two separate entities. We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee. We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to [email protected] with your order details and we will review your refund request immediately. Team Explodely