Keenan
Not efficient customer service and misleading reservation Website
1- Waited twice for over 20 minutes to reach an agent. 2- Asked agent to give me information package allowance on flight booked, the agent ask me to call the airline to find it. Then he ask me to wait so he can call the airline (easy jet). kept me waiting for long time , I get fed up and hangup the call. 3- When booking through Expedia Website, Expedia does not show that easyjet does not have 'Checked Package' Allowance like the rest of Airlines hence you discover later that you have to pay easyjet extra for each Checked in bag.



