Brian W.
Bad shipping
Paid for 9$ shipping and it took two weeks. It was days past its delivery date. Totally bummed as I would have kept ordering but don’t know now if I’ll order a third time
Response from ExoticsnacksMar 15, 2024
We're truly sorry to hear about the delay you experienced with your recent order. Upon reviewing our records, we see that your order was received on 3/4/2024 and processed for shipment within our standard 2-3 business day processing time. The $9 shipping charge covers carrier standard ground shipping, which typically takes 4-5 business days for delivery, depending on the destination. However, it seems there was an unforeseen delay in transit, possibly due to carrier issues. We apologize for any inconvenience this may have caused. Please don't hesitate to reach out to us at [email protected] for further assistance. Your satisfaction is important to us, and we're here to help resolve any concerns you may have.

