Express Medical SupplyReviews of exmed.net

I Usually don’t have an issue but maybe because of everything that’s going on around the world with the coronavirus the customer service here the last few days really is sucky. I needed help Ordering , I was having a hard time placing my order.so I called and the customer service woman was not helpful at all . She sounded busy . Didn’t listen .rush me off . Told me to call back . Again I had never had an issue before, but like I said if it’s because what’s going on . She should get re train on how to handle calls.

Description of product ordered was misleading. The prep pads no 1113 are so small that they are almost worthless.

i ordered something. a week went by i did not receive my order yet. i went on the website and the item was back ordered. it would be nice to get an alert when ordering in the online store that an item is back ordered. i had to order from another site to get my product in time.

Buyer beware! Do not ever order here! I am so so sick and tierd of the people making excuses! I have spent hundreds of dollars at this site. Never get my order correct. Many times my stuff is damaged or expired. They staff is EXTREMELY RUDE. I have had it w/ this place! Today was the last straw! I called yesterday, to ask where was my order, since I ordered several weeks ago and still did not get my order. A Destiny ans. The phone, she is ALWAYS very rude w/ me. She stated nit in a nice way that my items were already shipped and arrived at my front porch on 2/18/20. I told her no I do not have the package! She then went on to argue w/ me how they track all packages! Ok, you can track all you want, that still does not change the fact I don't have my orders. She then raised her voice even more and said that" will look into the matter w/local post office" She then called be back this am, a started the conversation w/ this is Destiny w/ Express Medical this call is being recorded, the " the post of geotracted the 2 boxes that were left on your front porch and came back w/ 2 people live at your house you HAVE TO check and ask them that they TOOK your packake! Trace all your steps that day to now! Look in every room, car bathroom erc etc. First of all would you not think I already ask the other person that? I said I already asked her that I said she kept saying the same thing iver and over in a very threating way! I am the customer, do not ever ASSUME anything. I could nit believe what I was hearing! I have been very sick, just got got out of the hospital. Was at the hospital in the am ti get my treatment. Three nurses heard what she said! Don't talk to a customer that way. I own my own biusness if I talked to my clients like that I would have NO CLIENTS!. I don't ever write these kinds of reviews but I don't want anyone else to have the same kinds of issues. This is a recurring issue. But they sure can charge you for the items in a heartbeat! Ithen went on ti speak to someoneelse who told me a completly different story! Please save your self all the HEADACHES do not shop here! It is not worth the agrivation!

i bought X-O CONCENTRATE and agreed to sub. smaller bottles to equal 32oz. since they are still back ordered. instead they agreed but sent me 3-16oz. of READY TO USE!!! I cannot use it watered down! The first 41 reviews are BAD and if i knew I would not have bought from this company. Very unhappy with this SWITCHAROO that took place!

Still waiting on my order.

I have not received any of my things I ordered. Have not got any thing saying if they were ever shipped. Not happy with this purchase at all.

I'm still waiting on one of the packages to come should have been here yesterday.