natalie
very usefull
feel like every home should need
Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly.EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE
Express Medical Supply (exmed.net) has 8,885 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 293 reviews with 3 stars · Clear filters
natalie
feel like every home should need
Keith G.
The Company have an excellent catalog with products that can be of great service.
Lauren
I got two pediatric nebulizer masks and the prices was really great but only one of them was in usable condition, the other was malformed. Initiated contact with the company but they stopped responding before coming to a solution for the problem.
Karen T.
I checked "2nd day delivery" for which I was charged $17.70. No indication this would be FedEx. I did not receive shipment until the 6th day. If USPS had been indicated I would have chosen it since they work on the weekend and my shipment could have arrived possibly on the 3rd day, much more cheaply. In spite of the shipping problem, I'm happy with what I ordered.
Response from Express Medical SupplyAug 14, 2014
Karen Thanks for you note. We are happy that you received your item and are sorry for the shipping confusion. I see that you place your order on 7/31 late in the evening (almost 11 PM here). During the order check out there would have been a notice that would have informed you that with 2nd day delivery "Expected Delivery is August 5". It is easy to overlook that notice. I looked up the FedEx tracking information for your order and it indicates the package was left at the front door on Tuesday Aug 5 at 11:55 AM. We do appreciate you shopping with us. Customer Service Express Medical Supply Inc. 1-800-633-2139 www.exmed.net
Morton S.
I am a long time client of Express Medical. I purchase sterile catheters from them. For the very first time, the individual packages of boxed catheters came badly crushed. I am not certain if it was because of the thin cardboard box container they came in, or abuse by the carrier. You could not tell. I believe that the catheters contained in the individual boxes are OK, but there is no way of telling for certain. Considering that they have to remain sterile until used, I believe some extra care in selecting external packaging material or at least a 'Fragile' notice on the outside box is in order to prevent any loss to the integrity of the products. Of course I will continue to remain with Express Medical - they have been extremely reliable all these years.
Frank M.
I received my shipment rather quickly. Although there was no damage to the material inside the box it was quite damaged on the outside. There were cold / hot gel packs that could of ruptured.
Response from Express Medical SupplyJul 30, 2014
Sorry to hear about the poor handling of your package. We use UPS, FedEx and USPS to deliver products. If you recall who handled this last shipment we can easily avoid using their service again just let us know what carrier you would like us to use. Customer Service Express Medical Supply inc. 1-800-633-2139
Leslie Y.
Fed Ex left the packages in the lobby instead of delivering them to the door. The e-mail I received stated it was delivered to my door.
Response from Express Medical SupplyJul 28, 2014
Leslie Sorry to hear that there was confusion regarding your package delivery location. We will bring the issue up with our FedEx contact in St. Louis in hopes that the corporate office can reach the carrier and agent involved on your end of the delivery. Sincerely, Customer Service Express Medical Supply Inc. www.exmed.net 1-800-633-2139
Mary R.
I purchased the ostomy hole cutter in order to stop using scissors, but the cutter only succeeds in making a small impression in the wafer, I still have to use scissors to cut out the hole. I will continue to search the web in order to find something that will work.
Response from Express Medical SupplyJul 2, 2014
Mary Sorry to hear it did not work as you wish. We pulled one off the shelf and cut through a Coloplast wafer fairly quickly. We did use a rocking kind of motion on top of a solid yet forgiving surface. If you would like to return the one you have we could exchange and or issue you a credit. Please let us know 1-800-633-2139 m-f 8:30-5:00 cst. Customer Service Express Medical Supply inc. www.exmed.net