Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply reviews

Showing 293 reviews with 3 stars · Clear filters

Cindy B.
Mar 9, 2016
Still waiting on order
ordered 2 items on 3-1-2016 received 1 notice they were back ordered. Have heard nothing else from the company. Account shows it still hasnt shipped...as far as I know the items ordered are not uncommon so I would think they would not be that hard to get...if items are NOT IN STOCK then those items should NOT be shown as available.
Response from Express Medical SupplyMar 10, 2016
Ms. Brownfield, We apologize for the delay in your order. The Devilbiss filters # DEV5650D602 were on a short-term backorder and have since shipped from the manufacturer – they are expected here by this Friday 03/11 or next Monday 03/14. We will ship your order out then, unless we here otherwise. The DeVilbiss company was recently purchased by Drive Medical and it is our belief that the transition to the new company may be a component of the product back order situation. Thank you for your order and your patience! Customer Service Express Medical Supply www.exmed.net 1-800-633-2139
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Louise
Feb 17, 2016
Overpriced Product
I found the exact same product for almost half the price at another online store. This is a great product, and I highly recommend it, as it can be used for camping trips when you do not have the convenience of a shower.
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Natalie B.
Feb 16, 2016
shipping
It took 7 days to get 1 package. 👎
Response from Express Medical SupplyFeb 16, 2016
Natalie, Thanks for your note. Sorry to hear that this shipment delivery did not meet your expectations. It looks like your order was placed on Friday after 2 PM. We can, and often times do, get orders out the same day if received before 2 PM. This order was actually packed and shipped on Monday Feb 8 and the tracking information displays that it was received on Friday Feb 12. I have posted the Tracking information from USPS below. Your item was delivered to an individual at the address at 2:39 pm on February 12, 2016 in CARRIZO SPRINGS, TX 78834. February 12, 2016 , 2:21 pm Notice Left (Receptacle Full/Item Oversized) CARRIZO SPRINGS, TX 78834 February 12, 2016 , 7:51 am Arrived at Post Office CARRIZO SPRINGS, TX 78834 February 11, 2016 , 9:48 pm Departed USPS Facility SAN ANTONIO, TX 78284 February 11, 2016 , 9:10 pm Arrived at USPS Destination Facility SAN ANTONIO, TX 78284 February 10, 2016 , 7:49 pm Departed USPS Facility CORPUS CHRISTI, TX 78469 February 10, 2016 , 12:52 pm Arrived at USPS Destination Facility CORPUS CHRISTI, TX 78469 February 8, 2016 , 10:38 pm Departed USPS Origin Facility HAZELWOOD, MO 63042 February 8, 2016 , 9:40 pm Arrived at USPS Origin Facility HAZELWOOD, MO 63042 February 8, 2016 , 8:25 pm Accepted at USPS Origin Sort Facility FENTON, MO 63026 February 8, 2016 , 3:42 pm Shipment Picked Up FENTON, MO 63026 February 8, 2016 , 10:15 am Shipping Label Created FENTON, MO 63026 Again, sorry for the delay in delivery. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139
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Diane Z.
Feb 4, 2016
Coloplast charcoal disks
I have never used a product of this nature before, so I thought I would give it a try. There were no instructions on the proper way to use them included with the package. The disk package is equivalent to an 8-1/2x11" sheet of paper folded in 3rds. The 10-disk package cost $4.70, plus $8.75 shipping and handling. They could have easily shipped for the price of a 1st class (business size envelope) stamp! I won't be ordering from them any more.
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Trixxline
Jan 26, 2016
Half order on backorder
Half of my order on backorder and no update
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Dr J.
Jan 26, 2016
No shipping notification!
Honestly, overall it was great. But I didn't receive any email with a tracking number! It's nice to know when the package is going to arrive ahead of time. I did call customer service and was handled extremely well. In fact, the package did arrive when they said it would but it was routed to the main desk and I didn't know it was there. Nonetheless, I would definitely order from them again.
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Jorge R.
Jan 24, 2016
Received on time but slightly damaged.
I ordered two pair of wheelchair gloves that I am not able to purchase locally. They came on time but when received the treading on a pair of gloves were loose so they will not last very long. The good thing is I bought 2 pair.
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donald K.
Jan 19, 2016
late
l ordered on1/13 have not received as of 1/19
Response from Express Medical SupplyJan 20, 2016
D Krueger, According to the USPS tracking information, this package was left at your front door Tuesday Jan 19. If this is not the case please do give us a call. We are sorry if this delivery took longer than you expected. Customer Service Express Medical Supply 1-800-633-2139 www.exmed.net
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