William S.
Best customer service.
First the nebulizer kits I received are excellent quality. Now the customer service. I somehow managed to enter the wrong house number causing my package to be delivered to the wrong address. I contacted ups and got no response. However after contacting Express much to my surprise I was answered almost immediately. They were kind enough to send me a replacement order that same day. That level of customer service is rare these days. It was totally my mistake. I will continue to buy all of my items from them in the future. Thank you so much
Response from Express Medical SupplyAug 28, 2026
Thank you for your thoughtful review. We’re glad you were pleased with the quality of the nebulizer kits and that our team was able to respond quickly and help resolve the issue. We truly appreciate your kind words about our customer service and your continued trust in Express Medical.