Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply reviews

Showing 293 reviews with 3 stars · Clear filters

Alida Q.
Jan 6, 2019
Shipped FedEx promise to be here by end…
Shipped FedEx promise to be here by end of the day on 1-5-2019 around 4:00 they status to “in transit “
Response from Express Medical SupplyJan 7, 2019
Alida, We are very sorry for the delay in shipment, I see you placed your order on Saturday, Dec 29 at 9:30. We shipped your order out of our warehouse on Monday, Dec 31 via FedEx and is scheduled to be delivered tomorrow JAN 8,2019 Customer Service www.exmed.net 1-800-633-2139 Express Medical Supply Thank you!
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MVC
Jan 6, 2019
I purchased closed toed stockings which…
I purchased closed toed stockings which may have been my mistake. I'm a first time compression stocking buyer, At first the fit seemed to be perfect, but after wearing them for a short time, it was obvious that my toes were cramped and painful. I would like to see more options for open toed stockings. I'm not sure if I cut the toes off the stockings they would be wearable or if I'm just out the money I paid for stockings that I cannot wear. I do like the comfort of the stockings on my legs so I will continue to search for the perfect pair.
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jennifer K.
Jan 3, 2019
the products I order are not holding up…
the products I order are not holding up like they should wish there were more choices
Response from Express Medical SupplyJan 3, 2019
Dear Jennifer, We are sorry to hear that the product is not working for you. Please consider reaching out to the Hollister Company directly (800-323-4040) they have very good quality control investigators and are always interested to hear what is not working well. In addition, they will be able to send out various sample products for you to try at no cost. This will enable the best outcome for your future purchases. Hollister will be interested in the box LOT number on the product that is not meeting your needs. We truly believe this is the best course of action as they will send products for you to best determine fits your need. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139
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Orlando T.
Nov 30, 2018
customer support sucks big time!
customer support sucks big time!! tried to reach our for some questions and no response at all .
Response from Express Medical SupplyNov 30, 2018
Orlando, We are certainly sorry you had trouble reaching us. You can call any time between 830 AM - 5:00 PM Standard Time Monday through Friday. 1-800-633-2139. We are happy to help and answer questions. How did you reach out to us? I believe there may be some confusion or perhaps you called the wrong number? Customer Service Express Medical Supply 1-800-633-2139 www.exmed.net
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anthony V.
Nov 23, 2018
items sent were deceiving
items sent were deceiving
Response from Express Medical SupplyNov 23, 2018
Dear Anthony, We are sorry to hear that the products you ordered were somehow " deceiving". Can you tell us in what way and or what products were not as described or represented accurately on our Website? We certainly do want to correct any such issues. Perhaps you would rather call us to discuss next week (phone 1-800-633-2139) We are closing early today Friday, Nov 23 and will only be on site till 2 PM Central Time. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139
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A H.
Oct 22, 2018
Disappointed that my order had to be…
Disappointed that my order had to be back-orered
Response from Express Medical SupplyOct 23, 2018
We are sorry to hear that an item you ordered was not available at time of order. In looking at your order today 10-23 it does indicate the order has shipped. Customer Service Express Medical Supply 1-800-633-2139
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Martha M.
Oct 19, 2018
The service I have received has been…
The service I have received has been average, the company has done their job. I order my supplies, they send them. I have been using them over five years and I have yet to receive “free” shipping”, or a promo discount. I don’t feel valued as a loyal customer. MM
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Glen L.
Oct 17, 2018
Back ordered
Back ordered
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