Express Medical SupplyReviews of exmed.net

Response from Express Medical SupplyJan 9, 2018

Dear William We are sorry that your orders have been delayed. We strive to not have this happen and especially not two times in a row. Please accept our apology. I see that your current order shipped out of our warehouse Jan 8 (Yesterday), USPS tracking number : 9405515902053812269013 We do send out notifications when something unusual happens, it is possible that our message to you was filtered out by your computer spam filter or some other obstacle. We do value your business and certainly hope that future experiences make up for these past two. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139

Response from Express Medical SupplyDec 19, 2017

Noel. Sorry you were thinking it would be a larger tube, We do offer it in 3 sizes. 3oz, 1.5 oz and the smallest at .25 oz. You selected the 1/4 oz tube. Customer Service www.exmed.net 1-800-633-2139

Response from Express Medical SupplyDec 6, 2017

Dear Mary Annn, We are sorry to hear you are disappointed. Please check your email ( spam folder maybe) for an email from us asking for you to let us know if you want your order to be Split Shipped. We try to avoid Split Shipping if the wait time is expected to be short but we certainly do not want to disappoint customers who need part of their available order quickly. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139

Response from Express Medical SupplyNov 16, 2017

Dear John, We are certainly sorry to hear that you found our product descriptions to be confusing. I see that you ordered two formulations of the same product "skin prep". Can you help us identify the aspects of the description that are not clear? Customer Service Express Medical Supply www.exmed.net 1-800-633-2139

Response from Express Medical SupplyOct 13, 2017

Dear Mr Williams, Thanks for your note and we are sorry to hear that you are disappointed with the price of the item you last ordered. You have been a customer for some time now and we would hate to say goodbye. Please do consider our frequent SALE prices as compared to our competitors and also consider the value of being able to call our customer service staff with questions and or comments. You mention a problem with customer service but your note does not identify just what problem that was. We do strive to offer great prices everyday and valuable services as well. Some companies sell through Walmart or other 3rd party vendors but any after the sale service from these companies is completely absent. We hope you will at least consider ordering from Express Medical Supply in the future. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139