Ibrahim Zakaria M.
Very good cource give me more knowledge about AWS
• Provide support, troubleshooting and resolve problems to meet end user ‘satisfaction, including IT hardware, IT systems, business platforms and applications. • Participate in the implementation of global IT projects of Viatris IT, and can adapt to the local business need of Egypt , and contribute to the output of Egyptian IT products and solutions. • Be the expert and first point of contact for a certain product and area of IT, such as Network products, Voip systems, wireless or infrastructure. • Proactive attitude, able to accept the mission and execute it independently, strong sense of ownership • ensure an end-to-end service availability, quality of technical provisions and services including infrastructure, backend and integration services. • Development and the Leadership teams to understand the IT Services required within the function, including the balance of service, risk and cost. • develop partnership with a variety of business executives and other IT functional areas executives to enrich the offering and consumer experience while driving results towards the business case • pro-actively engage with other Group IT stakeholders to share and ensure best practise for overall benefit. • ensure IT engagement and development of technical skills, leadership skills and behaviour and you will be accountable for the appropriate resource, which provides the IT skills and capability required Work with business department to coordinate important system maintenance, changes and IT requirements from business side. • support R&D lab servers, including server installation, configuration and daily maintenance. • Align with continuous improvement program focused on business value, process optimization, cost avoidance, cost reductions and IT “Speed to Market.” • Other IT tasks arranged by the management team including IT office build/infrastructure project, system deployment, changes and upgrades, etc