ExhaleReviews of exhalewell.com

I've always ordered and everything comes within 1 week. My last order I still haven't received and when I check the status it just says processing.

I placed an order, and then immediately realized I chose the wrong item. I emailed customer service who confirmed it was too late to stop the order and generously offered a prepaid shipping label to return the item. I placed an order for what I originally intended to purchase and then promply received both orders. I used the prepaid shipping label you provided to ship the first order back and then was received at your office on February 27. I have emailed and called customer service to ask for the refund but have had no response. I would give the experience five stars but am still waiting for a refund for the original order. I would place another order if I were to receive my refund. I won’t order again if it is not taken care of.

The package is incredibly late and there have been no updates.

Problem with shipper. Never got package to FedEx. Had to contact seller.

I would like to update that the extreme weather in California is solely to blame for the delay and I am expected to finally receive my package tomorrow! Other than this experience, I’ve NEVER had any issues and will remain a customer unless proven otherwise!!! As an entrepreneur, communication is essential and I understand things can get busy, but communicating this could have avoided a lot of angry customers from feeling lost and confused about their orders! Extremely disappointed! I spent money for two tincture oils and was told it will be shipped, expedited due to whatever delay on their end. On the 14th I contacted and got zero response from phone or email support. Then after my attempts, approx. 30 min later I get an email stating it was shipped and I was given my tracking! Originally, tracking stated expected delivery 3/18/23. FedEx now reads zero info and states package hasn’t been received only label printed…called FedEx and they confirmed they don’t have my package! I’ve called and left message, again sent several emails and zero response! At this point I’m going to take matters up with my bank! I work too hard for my money, and had such high regards prior to this experience. Communication IS essential and when it lacks, everyone involved is effected. No response, is a response!!!!

Very slow delivery, the delta 9 tincture was a $70 waste of money

The shipment was late and we still have not received it. The customer service rep took days to get back toe about the shipment. We have been waiting since I ordered on the third.

Shipment was delayed 5 days.. why give me a discount on my next order? I should’ve been given 30% off on this order..