ExhaleReviews of exhalewell.com

I purchased the vape bundle. Not only can you not tell the two apart after unboxing, one refused to work and despite numerous emails I can’t seem to arrange for replacement.m UPDATE: The last exchange we had was Aug 7. I answered their question (what flavor do you need as replacement) with an answer (as the two disposable capes are unlabeled, I have no idea) to which I never did get a replay.

I still have not not received the product yet, the package arrived to my local post office and was marked "undeliverable" meaning the shipping information as entered was not entered correctly by the shipper (I live in a rural area and you have to enter the 4 digits after the dash of the zip code), inversely it could have been my error; but in double checking my order I had entered everything on my end correctly. I reached out to the company for resolution, immediate response was pretty good, about a business day, in the exchange I got no apology or empathy, just "yes it was undeliverable, do you have another address you want to try." Trying to simplify the situation I provided another address where you don't need to add the office box number after the dash. A week goes by and I do not hear anything about resolution, so I reach back out to the company, same person responds, "yeah it wasn't delivered, did you want to try another address"... I've already sent the information and still yet to get a response to my second attempt at sending the address. Poor follow up and seemingly complete lack of care for when/if people get product they spend their hard earned money on. ** Edit - despite the below message, I have in fact not received anything from their customer service team and my email still goes unanswered.

Slow shipping

After receiving a defective product, I contacted customer service who sent a replacement. After 2 weeks and no change in the tracking, I had not received it so I reached out again. I had paid for expedited shipping on my original order. I was asked if I would like another replacement sent expedited since the first was lost in shipping, or if I’d like a refund. I replied that I’d like it sent expedited please. Now almost 2 weeks and several emails more to customer service, I have gotten no further response. No shipping info for a replacement. No refund.

My order was going to be sent to the wrong address. I called to have this corrected before it was shipped. However, no one returned my called and my order was still shipped to the incorrect address. I emailed the company and am waiting on a response to correct the situation.

Sucked A S S didn’t get my stuff

It was useless and did not work

the vape pen continued to get clogged with gel and when i would attempt to clean the next draw would pull all the gel up through the mouth piece. waste of money