ExhaleReviews of exhalewell.com

Contacted support over an issue with an HHC vape product having a particularly gross taste and I wouldn't recommend anyone try to puff of it. It wasn't something I had never ordered before, but they changed the packaging, the tip for the cart, and apparently the recipe as well. At first they were kind and took my concerns into consideration, and they promised to send a replacement product that would be "personally tested". It arrived in the same condition as the prior and with that very awful taste once again. Sent further pictures for proof of bad packaging, and sent a video of myself testing the old version of the product and then the new version, which wasn't the best idea. After sending these things to support (after direct request to follow-up if there were any issues), I received no further communication from support. This issue is standing since December. No other issues with them or their products so far, but definitely an experience that's hard to forget.

Never had an issue with any product purchased. However, processing & shipping times are horrible. Last Oder placed on 21 march and still waiting on 2 April for delivery.

Its been 2 weeks since I ordered and still have not received it.

The first time I inhaled it tasted like nothing but chemicals. I still smoked the vape for a little longer but recently after smoking it, it made me pass out in the shower. Probably wouldn’t recommend HHC.

Not happy with shipping

good on communication bad on delivery

So I have ordered from Exhale numerous times because I LOVE the products. Very high quality (also a little pricey) but you get what you pay for! I am giving this particular experience two stars because of lack in communication and the timeframe that it took to get this particular order. I placed my order on the 11th and didn’t get it until today (the 28th). I had sent an email to customer support a week after I had placed my order because the tracking updates stated that a label had been created but nothing had been shipped. Customer support responded 3 days later and stated that there had been a delay due to weather and that they can only see what I see as far as updates on my order. I sent a follow up email asking for clarity on my order because the order shows that it was processed but never brought to the shipping facility….getting extra info on the order would have determined whether I should cancel my order or not. I didn’t receive any response, except to review my experience with customer support. I completely understand things outside of our control happen, but communication other than “sorry for the delay and we can only see what you see” would be appreciated. It made me lose a little trust in ordering from this company in the future. Not trying to be rude. Just one of those experiences that I needed to get off my chest. Hopefully my next order won’t have any issues 🤞

The product tastes awful, and doesn't give the desired effects