Corey H.
The product itself is lovely...
The product itself is lovely. I purchase the vape refills. That being said the shipment is the worst. I ordered a package almost 2 weeks ago and haven't received it and this is the second time it has happened... I've only purchased from them twice. I then reached out to them about my frustrations and wasn't really helped in any way. They just let me know that they have shipping options that cost money that are better. I will gladly come back to the company if they get their crap in order with shipping but until then I will find someone else. Edit: the post office completely lost my package but the company did reach out and resent me my order. I still only give 4 stars because they still need to come up with a better solution for shipping.
Response from ExhaleFeb 23, 2022
Hello Corey, We are very sorry to hear about shipping delays you have experienced. Free shipping unfortunately does take a little while in transit. We have taken a lot of feed back regarding shipping and we now offer paid shipping options that are alot faster. We most definitely want to get your order to you. A customer service agent will be reaching out to you shortly to get this resolved for you. ~Exhale Family

