ExhaleExperience deep tranquility and inner balance with the best CBD on the web. This magical cannabis compound brings you life-changing wellness benefits without feelings of brain fog, grogginess, or paranoia. With our wide selection of premium CBD products, you are sure to discover something you love.
Exhale (exhalewell.com) has 7,277 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
Showing 987 reviews with 1 star · Clear filters
dissatisfied
BAD CUSTOMER SERVICE - EMAILS GET ROBOT RESPONSE, PHONECALLS UNANSWERED!! NO SHIPMENT RECEIVED, NO REFUND! FOR THREE MONTHS!!
Response from ExhaleMay 29, 2023
Hi Kandi! Our Customer service team reached out to you via email AND processed your refund on April 10th. If you need further assistance, we're happy to help!
Mark W.
I wrote 3 email to your company with a concern about a bottle of gummies I purchased, and I've got no, none, 0 response from anyone.
Response from ExhaleJun 5, 2023
Hi Sharon! The refund confirmation was sent to your email. Please contact your financial institution to further assist!
Elizabeth L.
My March order was super late they said it shipped (and it actually had not shipped) and I kept sending emails and all they responded was that they have the same tracking information as me. But the problem was they never actually had shipped it yet. So I tried to cancel it by email and they didn't cancel it. instead they did go ahead and finally ship it and I got it. so then I tried to cancel all future orders by email and never got a response. I finally figured out how to do it in my account. I will never order from them again. The customer service stinks as it is basically non-existent. I also left multiple phone messages (no one EVER answers the phone) and my calls were never returned.
Response from ExhaleJun 15, 2023
Hi Elizabeth! We're sorry that your order was affected by beyond-our-control shipping delays due to a system glitch with our carrier partner. We looked and our Customer Service team responded to your voicemails via email. If you have any further questions, we're happy to assist!
Nick B.
While I LOVE ExhaleWell & most of their products, this negative review is of the god-aweful taste of their Wedding Cake CBD. It makes me, and will also make YOU wretch, so be sure to choose another flavor.!
Response from ExhaleMay 29, 2023
Hi Nick! We're sorry that the product didn't meet your expectations. Please reach out to our Customer Support team for further assistance.
Debra W.
Ordered for the first time and never received my order. Sent message to Exhale and never heard back from you guys. That was alot of money for me and apparently not a problem that you want to address.
Response from ExhaleMay 18, 2023
Hi Debra! Our customer service team reached out to you. Your order was delivered on 04/21at 3:37 p.m. by USPS. If you have not received your order, please contact our customer service department with a carrier claim number and we are happy to provide you with a replacement!
Allison M.
I reached out to get a refund based on satisfaction guarantee and I keep getting emails that have nothing to do with it. Terrible customer service and do not stand by your guarantee. I emailed to cancel my reoccurring order also and no reply.
Response from ExhaleMay 18, 2023
Hi Allison. Our Customer Service manager has reached out to you directly regarding this.
Treyvell L.
The taste is terrible can’t even smoke it to be honest y’all need to get ur flavor game up
Response from ExhaleMay 18, 2023
Hi Treyvell! We're sorry that you didn't enjoy the flavor. Please reach out to our customer service team. We're happy to help!
Maroun A.
Unusable pen. The flavor was so chemical, it made my stomach turn. Very disappointed ☹️
Response from ExhaleMay 18, 2023
OH NO! We're sorry that you had a less-than-stellar experience, Maroun. A member of our Customer Service team will reach out to you to further assist!