Amy
Slow shipping and weird return policy. Product good so far
I'm enjoying the produt. However, it came damaged (had leaked all over the clear insert) and when I reached out to CS they replied quickly but let me know that I could not request a refund for 30 days from date of purchase and not after 45 days. That seems pretty crazy and obviously they're trying to take advantage of people not remembering to put in for a refund before the 15 days is up. Also they ship through DHL California which is extremely slow (10 days or so). I had a monthly subscription set up but I'm not sure if i'll continue through with it or not.

