markram
Decent products, AWFUL customer service
Unfortunately I am experiencing the same issues as the recent 1 star reviews. I placed an order over 2 weeks ago with 0 updates. Customer service is horrendously bad here. The "chat" is an absolute joke as it never connects you to anyone. I tried calling and after 30 minutes of hold time I got an automated message saying "due to high call volume we can't take your call" then the call dropped. Their hold music is literally a song joking about being on hold all day so, that should tell you all you need to know. I'd recommend going with Mr hemp flower instead. Better prices, customer service, and MUCH faster shipping.
Response from ExhaleJul 31, 2023
Hi! We're sorry that you haven't received your order. We have experienced a higher-than-usual contact volume in our customer service department. A member of our customer service team will reach out to you for further assistance.

