ExhaleReviews of exhalewell.com

Horrible customer service. Jhay (support team) is also a liar. Long story short, my issue is the same as most of the recent reviews for this company. Placed an order on 3/9/23. Was told by Jhay that it would be shipped on 3/14. A label was created and that’s about it. Never shipped out. Placed another order on 3/15. Again, was told by Jhay that it would ship out on 3/24. Again, never happened. Support team members give lame and generic responses to the several emails I sent. Never returned my recent voicemail. The thing that gets me is that I’ve been using this company for well over a year now. No issues until recently. Jhay claims the weather in California and problems with the shipping companies. Understandable. However, us costumers are owed TIMELY responses and updates. I disputed both charges with my credit card company and got my money back. They don’t deserve loyal customers with how they’ve been conducting business lately. I’m moving on to Elevate, as I’ve heard good things about the company.

Placed order on 3/1/23. The payment was taken immediately however it is 3 1/2 weeks later and still not even shipped. Have tried contacting them however all I get are nonsensical responses but no shipment! I do however get daily email advertisements to purchase their products. Extremely frustrated and dissatisfied.

I still haven't received my order. I reached out to customer service and was told shipping is delayed and should be here at the end of the week. It's the end of the week and my order still has not shown. I have never previously had this issue and have used the company a few times.

They are always late with their deliveries. I use the gummies for sleep and I don’t take them for recreational purposes. And I have never had an on time delivery. I have auto renewal and they wait until I am out to deliver. And for the price I am paying, I will most likely find another company who can refill my monthly order on time.

Never received my product

Never received my order. Was purchased on the 10th of this month. It's stuck at a dhl station ever since the 14th of this month. It's been stuck there since then. I just want what I paid for. Customer service hasn't responded back for days now at this point I think I would prefer to get refund. The only thing I wanted was product and today is the 25th and I still have yet to receive product.

Order placed over 3 weeks ago still hasn’t been shipped.

I understand that you all have a delay but it shouldn’t have taken a week to notify me or at least update the route app. Can you all apply the 50% discount to the next order since I have a reoccurring auto order?