Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
exceptionalvillas.com
Website
exceptionalvillas.com
Category
Accommodation & Lodging
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Extremely helpful, patient and prompt! Would definitely recommend them!
Response from Exceptional VillasMay 5, 2018
Hi Leanne Thank you so much for your review. We are delighted you enjoyed working with our team at Exceptional Villas. Hope you have a great time in Barbados.
Warm regards
Yvonne and Julie
MM
Matthew M.
First class service from beginning to…
First class service from beginning to end. Faultless, they simply can not do enough for you and are always in contact. A great experience!
Response from Exceptional VillasApr 30, 2018
Thank you Matthew. We are thrilled to hear these lovely comments thank you for your great review.
JL
Jean Leon T.
Just wonderful
Just wonderful!
Julie Kirby has been extremely kind, informative and careful. She gave us smart advice and, thanks to her, our Spring break week at Reeds bay/Barbados has been spotless. The setting was beautiful and peaceful, while the house team was dedicated and discrete. We are happy to warmly recommend the Exceptional Villas company!
Response from Exceptional VillasApr 24, 2018
Dear Jean,
Thank you for your lovely review. We very much appreciate your feedback and we are delighted you had such a great time in Barbados. We hope to hear from you again in the future.
Warmest regards Julie and Yvonne
Exceptional Villas
BE
Beth
Exceptional Villas was fantastic in…
Exceptional Villas was fantastic in every way. Very responsive, very trustworthy. Made excellent recommendations for dining and activities. Would definitely plan a trip through them again!
Response from Exceptional VillasApr 21, 2018
Dear Beth,
Many thanks for your lovely review. We are so pleased to hear this. We look forward to hopefully planing another trip for you in the near future,
Warm regards,
Noreen & Emma
MJ
Meg & J.
Beautiful villa, great service... but get clear info on location and beachfront
We had an amazing time at Turks and Caicos. Our villa, on the inside, was everything we had hoped it would be… great layout, beautiful decor, very clean. Service was wonderful. The concierge, Garfield, and his team, gets an A+!
One thing that was misleading was that we assumed since we were affiliated with Grace Bay Club, that our home was adjacent to the Club, and we could walk to the beach, the restaurants, and other facilities. We quickly discovered that this was not the case.Our villa was a 45 minute walk by beach and/or a 10-15 minute drive. Also, our concierge told us that technically these facilities were not for our use as a villa renter.
Another issue was that our beachfront was extremely rocky and not very walkable. This was not described to us or pictured in any of the literature. We thought we would be beachfront where it was clear and calm, but our entire area was a coral reef with heavy current. Still very pretty but not what we were expecting. My suggestion is that in the future you inform or show guests their actual beachfront.
Sinead was very helpful to us with transportation and dining reservations, and groceries. Also, you always got back to us right away when we had questions, and we really appreciated that given the time change between us.
Can I suggest that the complimentary breakfast order varies a bit… Each morning they delivered eggs, potatoes & onion, and bacon, which was fine for a day or two, but we would have loved a little more variety for 7 days. As a result, much of it went uneaten.
One other thing was that it would have been helpful to know how remote the house was so that we would have known to rent a car. After reading an internet article the day before our trip, my husband saw how expensive cabs were and so tried to rent a car at the last minute and we were only able to get a compact car, which was tricky with 10 people. As a result, our taxi bill was almost $1000 for the week.
Response from Exceptional VillasApr 21, 2018
Dear Meg & Jana,
Thank you for your review and for your honest feedback. We very much appreciate your passing this information on to us. I know Aine has been i touch with you directly to discuss your valid points here. Thank you once again for booking through Exceptional Villas.
Warm regards
Linda Browne
Sales and Marketing Executive
Exceptional Villas
LW
LW
Old Trees Villas, Barbados: AMAZING!
We just returned from an amazing week in Barbados. We stayed at Old Trees Villas in the 2 bedroom Azzurro villa, located on the ground floor. Everything about this vacation was perfect. The west side of the Island is gorgeous, excellent location to stay. The villa itself is spacious, very clean and allows for direct access to the beach so you can wander in and out all day very easily. The water is gorgeous and clear, we did a lot of snorkeling and paddle boarding. The beach is stunning and well kept by Adrian and Tony. They took care of our lounge chairs every day and assisted in getting us in touch with the right people to take us jet skiing, tubing and sight seeing. The boat pulled directly up to the beach in front of Old Trees- it couldn’t have been more convenient! We also were extremely fortunate to have Waveney and Eddie look after us inside the villa. They are professional, yet very warm and welcoming. Additionally, Julie with Exceptional Villas helped with every aspect of our trip- from assisting with stocking groceries prior to arrival, to airport transportation, car rental, dinner reservations and more. Julie is knowledgeable, easy to reach, quick to respond, and professional. She really made our trip seamless. I would HIGHLY suggest Old Trees and Exceptional Villas as well. I am counting the days until we can return!
Response from Exceptional VillasApr 17, 2018
Thank you so much for your wonderful review of Old Trees. We are so pleased to hear these lovely comments and we are delighted you had such a great time. We very much look forward to hopefully welcoming you back again in the near future
Warm regards,
Julie and all the team at Exceptional Villas
FV
Family V.
Great client service
We enjoyed a great client service from the first contact to the end of our trip. Despite we had one challenging issue during our vacation, we can strongly recommend Exceptional Villas!
Thank you!
Response from Exceptional VillasApr 11, 2018
Dear Mr Vanhanen,
Many thanks for your kind comments & valued business. We very much appreciate your feedback.
Warm regards,
Yvonne, Julie and all the team at Exceptional Villas
LI
Linda
Sinead was extremely helpful and always…
Sinead was extremely helpful and always very responsive.
Response from Exceptional VillasApr 9, 2018
Thanks for your comment Linda we very much appreciate your review.
Warm regards,
Exceptional Villas