Bought "plug and play" blinkers from them. They dont provide instructions, dont admit they arent plug and play. Have been talking to support for 2 weeks now and they keep telling me to buy adapters for their "plug and play" and "compatible" blinkers. Had to spend 70€ for a mechanic to install the so called "PLUG AND PLAY" blinkers!!!! NEVER AGAIN EVOTECH
SV
Sebastien V.
Never received the package
Never received the package, was shipped to the wrong address and client services is very disapointing, even a bit cocky I must say
AN
Andros
Hanging up on customers and dodgy tail tidy
Bought new monster SP in late 2024, and had tail tidy fitted by the Ducati dealer who is a 20+ year dealership. a few days later? It half-fell apart. I didn't post it, and wouldn't have, and was willing to move on. However...thanks evotech for changing my mind today.: the unprofessional experience just now calling Evotech on 0333 207246 (on the website) prompted me to share. I called evotech 4.47pm and call was picked up by a female voice. I explained I was was seeking help on a part that only showed 2024+ year, vs 2022 that I have and as I was explaining the detail, in the middle of this, she hung up on me. I went back to the website to look for other numbers, and saw that customer calls are 7am-430pm, and i was outside of that. I didn't see that. So why not just say that and ask me to call back tomorrow? Why just hang up? is that really justified? Nice. So, now, I will never ever touch evotech. I have multiple options for my bike and will boycott any evotech products. Now, here is my product review of evotech tail tidy. Got pulled over by a cop who told me my rear indicator was missing on one side, and wire dangerously dangling. I said "New bike, tail tidy just fitted how can that be?" I went around and saw the mess and was gobsmacked. The wire was long and dangling almost to the ground as indicator gone, and wire could have got caught in the wheel with potentially disastrous results. I tied it, got home and called dealership, and emailed evotech including with pictures (trust pilot does not have option to attach the photos here). Response from both? Blamed each other- Evotech said "its a DIY kit and not our fault as someone else installed it". So no chance whatsoever of any faulty parts basically? Never ever a possibility? Didn't realise that companies had 100% fault free products 100% of the time. And Ducati dealer said, "never happened before and we fit them properly. Not us". The moral of this story? Nobody to blame yet product fell apart. I was willing to try again with evotech, and speck the new bike with clutch & brake adjustable handles, crash bobbins, but after the call just now? Never. I will ensure I never fit anything from evotech and also tell anybody thinking of parts to stay away with my examples. I hope hanging up was worth it, as it also spurred me to post product review that would have stayed dormant. Good customer service guys....
MI
Michael
Excellent after sales!
I had a problem with a phone mount purchased for my Ducati Panigale. Even being purchased elsewhere and 7 months ago, Evotech was fantastic in working with me. Asking if I could purchase replacement parts, they sent exactly what I needed - promptly and at no cost. Really fantastic service.
GA
Gaber
parts for rs660
Bought parts for rs660, they are great, extremely well made and they fit like it was oem
MC
Michael C.
HONDA NC750X Radiator Guard.
HONDA NC750X Radiator Guard.
Extremely well made piece of kit better than a lot of the junk on the market. A lot of time and thought put into the design and fitment.The only area that might let it down is the cap screws may need a touch of threadlock to hold them more permanently but I'm nick picking if I'm honest. 5 star product.
SC
Serafino C.
High quality manufacture and fit
High quality manufacture and fit
SJ
Stace J.
Absolutely spot on every time
Have bought many items for my Triumph rocket (and other bikes) and always had top notch service.
Everything arrived fantastically packaged, and in super quick time. The parts I have had, from beeline mounts, tail tidies, and brake levers to caliper guards have always been fantastic quality.