EVO Payments (US)Reviews of evopayments.com

If I could give them zero stars I would. We filled out paperwork years ago to cancel our account after changing payment processors. That should have been the end of the story. Today, looking at my statements (I should have looked at them earlier but I didn't realize what a horrible company I was dealing with) they have been charging me ever since. This is after they cut us a 5 figure check last year because of money they needed to "hold back." This company is absolutely horrible. Don't get messed up with them - you'll regret it in your processing fees and you'll never be able to cancel, no matter how much paperwork you sign.

Overcharged and deceptive billing practices. Company has a history of being sued.

Overcharges. Do not communicate their additional fees to customer. They put it in the fine prints of your statements which they do not mail or email to you. You have to go find it on your account which they disable if you don't login after 90 days. They don't reimburse, FEES FEES FEES

HORRIBLE. Was with this company 14 YEARS! When I canceled, they charged my bank $495 "early cancelation fee"..." I'm sorry, it's our policy". I went around with these guys for 2 months. I was told i would receive a call. No one called. This was my reward for 14 YEARS loyalty to their company.

I canceled my account in 2019. My bank statement is not labeled EVO Payments it is labeled BKCD PROCESSING FEES. It was mis identified by three accounting firms as a legitimate fee but it was not. I have been paying them since 2019 and it is now almost 2025. They currently are drawing $234.70 a month from my account and have been for years. When I contacted them they could not have cared less and said they would contact me in the future with how they were going to handle the situation. I believe they have gotten me for over $15,000.

ZERO STARS DO NOT EVER USE THIS HORRIBLE COMPANY! Who has 97% 1 star revies..EVO Payments, Inc does!! I have been with them since 2007, called now in 2024 to cancel. I was told I have a $495 fee because it was not within 90 days of my automatic annual renewal. They said I signed in 2007 and the clause holds now. Just having such a clause is disgusting!!!

I closed my business this week and I called to cancel my account and was informed that I would be charged $495.00 to cancel. They said it was in the terms and conditions. I was never told this and they did not point it out when I signed up for this account. This is a horrible thing to do to a small business. This is a very dishonest practice and I would never recommend this company. If you are thinking of using them my advice is read the ratings and find a company that believes in small business!

This company throws random big fees on your statement and I gave them six months notice to stop doing business with them and they made me pay them for nine more months and even after my contract was over I noticed for two more months they were still taking money out of my bank account so my bank got the money back and blocked them from my account. They are unethical criminals!!! Beware.