Shauna
Not great for women seeking therapy
My experience with Evolve TeleMed was very disappointing. My husband had a good experience because his treatment involved only one hormone, but my experience as a female patient with more complex hormone management was completely different. My thyroid was overtreated, which was confirmed by my lab results and created unnecessary health concerns. My progesterone price was increased without any prior notification, and I experienced repeated shipping delays with very poor communication. I often had to contact the office myself for updates, and when delays occurred, there was little acknowledgment or apology. My first telehealth appointment was also uncomfortable because the nurse practitioner, Brianna, had a trainee present without informing me ahead of time. Patients should be notified in advance whenever a student or trainee will be participating so they can make an informed decision. The biggest issue throughout my care was communication. Between the unexpected price increase, delayed shipments, lack of proactive updates, and poor follow-up, I did not feel valued as a patient. While my husband had a positive experience with straightforward hormone therapy, I cannot recommend Evolve TeleMed for women seeking more comprehensive hormone management.