Mark M.
Love the product but service and delivery were average.
I purchased the e raw product which I like very much. The delivery, however, left a little something to be desired. I had to email the company to get a tracking number and the number provided did not work. It took a second request from the company to get the correct info. I didn't have a problem with the individual who helped me or even the fact that the 1st tracking number was wrong. I didn't understand why I had to request tracking info in the 1st place. Typically online purchases send tracking info automatically. There wasn't even a place on the site where I could get the info myself. Great product, the process needs some help though.
Response from evolved Natural SolutionsJun 14, 2013
Hi Mark - Thanks for taking the time to provide us a review! We apologize for that shipping issue. We were switching to a new shipping system and it wasn't fully operational when you ordered. Good news is, everything working great now! When you place an order, you'll receive a UPS tracking # as soon as it's shipped out. If there's anything else we can do to improve your shopping experience, we would be more than happy to hear it. Hope you'll try us again. - Troy