Kristen B.
Terrible service
Terrible service! I placed an order October 4th and still have not received my order. I got an email saying my package was shipping and it hasn't even left the warehouse yet. ABSOLUTELY RIDICULOUS!

eos (evolution of smooth) creates lip care, body care, and shave products that turn everyday routines into moments of delight. Best known for our iconic lip balms and viral Vanilla Cashmere collection, eos combines craveable scents, skin-loving formulas, and thoughtfully designed products that people genuinely obsess over. Available at major retailers nationwide, including Target, Walmart, Amazon, and drugstores, eos helps make every day a little smoother.
eos (evolutionofsmooth.com) has 100 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Showing 34 reviews with 1 star · Clear filters
Kristen B.
Terrible service! I placed an order October 4th and still have not received my order. I got an email saying my package was shipping and it hasn't even left the warehouse yet. ABSOLUTELY RIDICULOUS!
China L.
It just didn't smell good at all. . I brought the whole new collection drop everything smelled the same . Nothing stood out . Honestly felt like i wasn't my money.
Lindsay B.
I never got the package and your customer service keeps telling me my tracking will update soon.
bT
How you want me to rate something that never came smh very disappointing choose better shipping partners.
PRISCILLA.
My order is a week late.
Tia M.
I ordered on 10/3/26. The shipping label was created on 10:9/26. To date I have not received my order. I emailed customer support and was give a blanket AI generated response. I called customer support and was given the same generic response. After my second call to request a refund I was told my order will ship this week. Next day the tracking updated however still no product. I will never order from your website again.
Kashari M.
It stank. the cotton candy one does not smell like cotton candy and took forever to come. The other one okay tho
Melanie M.
I placed an order on October 3 for $80 worth of product and I’ve not received my order