Eve's AddictionReviews of evesaddiction.com

Only gave 1 star because I couldn’t give 0. Their overnight pitch is not really overnight. Tried to send a 50th birthday gift to my sister overnight on a Thursday… it’s now scheduled to arrive on Monday/Tuesday. When I asked for clarification, they told me they don’t deliver on weekends. Wish that had been clear before I purchased their trash ass product.

I bought the men’s Roman numeral bracelet in the box. Which is the only place it looks great. The bracelet links cannot be removed, the bracelet is huge, completely useless and I truly feel robbed of my money. I called customer service and received zero help with it therefore making me feel complete scammed. A bracelet that I intended to be beautiful and meaningful makes me so angry each time I see it sitting on my dresser in the cute little bag. I’m so disappointed. DO NOT BUY FROM THEM AT ALL, WILL BE VERY UNHAPPY.

I bought my mother in law a birthstone necklace that had 5 birthstones for mother day. She had it for a month and one of them fell out. I sent an email to see if we could get it fixed and it’s been over a week with no response back which isn’t great customer service.

It's funny because you read the reviews on their website and it's all happy customers and crap. When you search their reviews it all come back 1 star. I bought an item.. piece of crap. It came with 1 stones missing and another 3 more stones fell out within a month. Too expensive for vending machine quality I'd give them a -1 review if I could. I only bought it because the 'reviews' were good.. liars

This place is garbage. I saw the cute pea pod bracelet and ordered it for my mother in law for $92. I selected my fiancés birthstone and his little brothers and after submitting payment my confirmation email shows the wrong stones! I immediately contact customer service and get no response for hours. When they do respond, they tell me it’s already been shipped and they can do nothing. They tell me to place another order (which I stupidly do) to try to get the gift there for my Mother in laws birthday. The website does the SAME THING. I select March birthstones and after paying- it shows my order for April instead. They have some kind of glitch. I call first thing in the morning when their customer service line is open and she tells me again that my order already shipped- in less than 15 hours. I tell her I want a refund because their site has some kind of bug or they are scamming people by having selections show up differently after the money is paid. They told me “personalized” items aren’t eligible for any kind of refund but I could pay my own money to ship it back to them and then pay $18 to have the stones swapped. Absolute trash. Don’t buy here. You’ll just waste money and end up with a personalized bracelet meant for someone else.

If could give 0 stars I would. Ordered bracelet for my grown daughters' birthday. Very disappointed in quality and size is for a child. So flimsy. Cannot return because it was personalized. Was not worth the money. Will not be ordering again.

Due to the poor quality of the product and poor customer service I will be finding a similar product elsewhere to replace their broken bracelet. I ordered a birthstone bracelet for my Grandma last year and one of the gems fell out of the bracelet within 9 months. When I reached out to customer support, they said they could repair it for a fee of $17.99. I agreed since my Grandma really liked the bracelet only to then be told by support that it was not eligible for a repair. Instead, they could offer me 30% off and free shipping as a "one time courtesy". When I ordered the bracelet originally it was 30% off and when I was offered this "one time courtesy" by support there was already a promotion on their site for free shipping over a certain price, so they essentially offered me nothing. I expressed my disappointment but they did not seem to care. Would not purchase from this company again.

Ordered a bracelet for Mother’s Day and the quality of the bracelet is absolutely terrible. Looks so cheap and the birthstone rocks are glued in. They won’t let me return because it’s “personalized”. I was offered a 30% discount and free shipping. No thanks!