Everything Track & Field/ M-F AthleticReviews of everythingtrackandfield.com

Response from Everything Track & Field/ M-F AthleticMar 29, 2022

Hi Joell. I apologize for the inconvenience regarding the shipping costs. While certainly not as important as health, one of the many byproducts of the Covid pandemic has been a disruption of the global supply chain which caused costs for raw materials and international shipping to skyrocket across all industries and product types. These costs rose to the point where some products became unsellable. Not wanting to raise prices and feeling that these costs will recede over time, we decided that adding this TEMPORARY surcharge to help cover some of these unexpected increases would be the fairest option. We will continue to closely monitor the situation and will lower or remove the surcharge as soon as feasible. If you ever have any questions about this or any other web related situations, please contact us via email or phone and we will be glad to help in any way we can. Your understanding is greatly appreciated! Thank you, Nick Stebenne Website Management M-F Athletic/Perform Better 1-800-556-7464 ext. 140 [email protected]

Response from Everything Track & Field/ M-F AthleticMar 25, 2022

Hi Tarsha. I apologize for the inconvenience with the checkout process. I will look into the platform and make sure everything is running properly on our end. In some cases, a heavy amount of traffic and a low speed internet connection can cause interruptions during checkout. As far as tracking the shipment, we send a shipping email to every customer even if you are a guest. You should have received that email on 3/22 at 7:55am. Just in case, I'll send you a separate email with the tracking information. In the future, if you have any questions about the online order process, please contact me directly and I'll be happy to help. Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]