Katie
SCAM SCAM SCAM!! Shop literally ANYWHERE ELSE.
I asked my husband to order a ring from them, to wear everyday instead of my real ring. I was trusting my gut on this one. The ring arrived and my husband waited until our anniversary to give it to me, just a little shy of the return date. I reached out to say the ring was cloudy (what do you expect for $100?) and asked if their cleaning solution would work. I did not receive a reply to my email regarding the cloudiness. I wore the ring a few times for special occasions and noticed that the ring had sharp edges that were ruining my clothing and everything else. I reached out again for a return or replacement. They kept ignoring my emails, saying they never received my emails until I sent them a screenshot of the email. Then my emails were magically found. Since they didn't get back to me until after the return period, they made an exception for me, they wouldn't let me do a return but were willing to do a replacement. I decided to go ahead and do it, sent the ring back (paid for shipping) and was told (with proof) that the ring looked worn and the DIAMOND LOOKED CLOUDY, so they refused to do a replacement. Well, that only goes to show that their product does not hold up. Their customer service is a shame and frankly, do yourself a favor and go elsewhere.