EverLightenReviews of everlighten.com

EverLighten reviews

110 approved reviews, newest moderated first

yvonne D.
Oct 8, 2021
My two custom ordered sweaters were…
My two custom ordered sweaters were perfect and excellent quality! VERY pleased!
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Anthony
Sep 23, 2021
Your team did an excellent job getting…
Your team did an excellent job getting our medal done well!
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E C.
Sep 19, 2021
nice product, exactly what I needed
I received a nice product. The proofs were reviewed and revised until I had what I was looking for. The shipping cost is what caused a 4 star review instead of a 5 star.
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Royce P.
Sep 18, 2021
Beautiful products
The synthetic leather tags they make for me are beautiful. Amazing quality and they do it in efficient timing. They are expensive and that is my.only complaint. Thank you guys
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Jeffrey C. H.
Aug 6, 2021
Very satisfied.
Very satisfied. Will continue to do bussiness with EverLighten!
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Justin L.
Aug 4, 2021
Never use you again.
Never use you again.
Response from EverLightenAug 13, 2021
Hi Justin, We are really really sorry for your bad experience. As we explained to you in the email before, since everything EverLighten makes is Customized, our process is that our customer sends us a request first. Our customer service representative will then reach out to customer (usually within 1 hour) to regarding to the design, pricing and all the other details. After everything is confirmed, customer can place the order and we will proceed with sample and production. But instead, you placed the order directly without letting us know at all! That's why the delay happens. But still we are very very sorry about this. We have changed our process to prevent such delay in the future. One of our customer service representatives Chris is now monitoring orders which come in without letting us know first. We are very very sorry. Best, EverLighten Customer Service Team
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Ananda C.
Jul 12, 2021
Fantastic service
Fantastic service and really engaged. The level of work quality for our custom troop patches was amazing. The team was excited to help us out and even threw in a few added products. Will be looking to do business with the Everlighten folks again.
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Edgar C.
Jul 11, 2021
This is the 2nd order and they haven’t…
This is the 2nd order and they haven’t disappointed yet. Order with confidence they will make your vision come to reality.
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