Donald D.
Well first off the product doesn’t…
Well first off the product doesn’t really work. The first time I canceled my order I was told it was done, but again I received a message that my product was on its way. So I just called again and was pleasantly surprised that I was helped by Ledy Mae….
Response from EverlifeJul 24, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your initial experience didn’t meet expectations and that there was confusion around the cancellation process. That’s not the smooth experience we aim to deliver, and we sincerely apologize for the inconvenience. That said, we’re very glad to hear that Ledy Mae was able to assist you and turn the situation around with helpful and courteous service. We’ll be sure to pass along your kind words to her she’ll be thrilled to know she made a positive impact! If there’s anything more we can do to address your concerns or support you further, please don’t hesitate to reach out. Your satisfaction is very important to us, and we appreciate the opportunity to make things right.