EverlifeEverlife is a modern telehealth platform dedicatedto optimizing men’s and women’s health.We help people feel stronger, healthier, more energized, and more confident as they age— through clinician guided care, high-quality therapies, and a patient-first experience. Our focus isn’t on extremes or quick fixes. It’s on better health, better function, and better quality years ahead. Everlife optimizes men’s & women’s health for better, healthier years.
Everlife (everlifemd.com) has 2,238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 11 reviews with 2 stars · Clear filters
Phelix
I’ve ordered a couple peptides and been using them for months. I have a regimen I follow , however when they don’t deliver you monthly subscription for a whole month it disrupts what you are trying to build and takes you off your regimen. It becomes frustrating because you have a goal and schedule. Not cool since they’re not cheap peptides. Nonetheless , excellent costumer service.
John
Was excited to get started with them for the convenience of not having to go to my provider who isn’t close to me. However, my first prescription process has really made me second guess it. The customer service is polite and prompt. However, they canceled my first order bc I didn’t get my blood work done fast enough due to a surgery (it was only a week or so before they canceled without my request.) We then got back on track, blood work done and submitted, I was never contacted by one of their doctors to go over anything and it’s been close to a month of waiting for my prescription to ship. The only thing I get in response is my order has been heightened to the pharmacy other than that no other remediation. Doesn’t seem fair, I’m sure I’ll be getting charged for my second shipment before my first even arrives. Not to mention medication schedule is now interrupted since I’m out of my old prescription.
Response from EverlifeSep 16, 2026
Thank you for taking the time to share your experience. We’re very sorry to hear about the delays and frustration you’ve experienced, especially after taking the necessary steps to complete your blood work and get your prescription process back on track. We completely understand how disappointing it is to be waiting this long without clear communication or a resolution. While we’re glad to hear our team has been polite and responsive, we recognize that responsiveness alone isn’t enough when an issue remains unresolved. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience this has caused. Please reach out to us directly at [email protected] with the subject title "Trust Pilot Review", so we can personally review your account and the history of your order. We want to understand exactly what happened and make sure we do everything we can to make this situation right. We take great pride in our customer service, and we want to make sure this experience is no different. We appreciate you giving us the opportunity to address this properly.
Paul B.
The registration process is very complicated with pages leading to nowhere
Response from EverlifeJul 27, 2026
Thank you for sharing your feedback. We're sorry to hear the registration process was frustrating and that you experienced pages that didn't work as expected. That's certainly not the experience we want anyone to have. We've reached out to you directly so we can learn more about what happened, assist you personally, and make this right. We appreciate you bringing this to our attention, as your feedback helps us improve the experience for everyone.
Carolyn R.
Great customer service, they responded timely in my inquiries but at the end of the day, they just want to sell. I had a scheduled order and requested to wait for doctor’s response on titrating up (who took a few days to respond) but agent offered to process it right away. It was guaranteed they have some buffer days for doctor’s response. It didn’t happen, product was shipped the next day with same dosage. As for meds, I ordered Sermorelin sublingual for 3 mos and two vials of Tesamorelin. Didn’t have any changes on Sermorelin (based on regular InBody scans). Tesa was a little better, dropped 1 pt for visceral but rather slow 2 months/vials. That was why I requested for the next higher dosage and I was told they don’t titrate up, follows their guidelines based on research for 6 months with same low dosage. It should work for people who would like the slower and safer side guided by medical practitioner but for a price! However, if you do your own research, you are better off in other Telehealth and research peptide companies.
Response from EverlifeJun 22, 2026
Thank you for taking the time to share such detailed feedback about your experience. We truly appreciate your kind words about our customer service team’s responsiveness, while also understanding your frustration regarding the timing of your shipment and dosage expectations. We sincerely apologize that your experience did not align with what you were hoping for, especially surrounding the request to wait for your physician’s response before processing your order. We understand how important communication and timing are when it comes to treatment plans, and we can see how this situation felt disappointing. Our protocols and dosage guidelines are designed with a strong focus on patient safety and medically guided care, which can sometimes differ from approaches found through independent research or other providers. That said, we always want our patients to feel heard, supported, and confident in their care plan. We have reached out directly to discuss your concerns further and see how we can help improve your experience moving forward. Your feedback is incredibly valuable and helps us continue refining both our processes and patient communication. Thank you again for giving us the opportunity to be part of your wellness journey.
Chuck R.
I posted that unfortunately Restora-Z didn’t work for me. I used it for 21 days and the most that I slept straight was 90 minutes. My post was immediately deleted. Then a second post was deleted again in less than a minute. I guess EverlifeMD will not allow any posts that are negative. I will never do business with this company again. I think their positive reviews are made up and are BS.
Response from EverlifeMar 6, 2026
Thank you for sharing your feedback. We’re very sorry to hear that Restora-Z did not work as you had hoped. Please know that we have no problem issuing a refund for your purchase, as your satisfaction is important to us. We want to clarify that we do not delete any reviews on Trustpilot, we value honest, real feedback from our customers so everyone can make informed decisions. All reviews, positive or negative, are important to us. Any impression otherwise is a misunderstanding, and we assure you that none of our reviews are fake. Our Customer Care team will reach out to you shortly to make sure we resolve this situation and provide the support you deserve. We take great pride in delivering excellent customer service and want to make this right for you. Thank you for giving us the opportunity to address your concerns.
Mishel F.
I ordered a one time Restora-Z, never received an order confirmation, a month later another shipment arrived (no email notification, no order confirmation, no receipt). I was unable to get ahold of anyone in their customer service department and ended up disputing the charge with my credit card merchant
Response from EverlifeFeb 6, 2026
We’re very sorry to hear about this experience, and we understand how frustrating that must have been. This is not the level of communication or service we aim to provide. We would like the opportunity to review what happened with your order and billing and make this right. A member of our team will be reaching out to you directly to assist and ensure this is resolved properly. Thank you for bringing this to our attention, we appreciate the chance to correct it.
Sasha O.
They give peptides to anyone. The doctor asks no questions, no lab work, no response to my questions. The peptides did nothing for me either.
Response from EverlifeJan 26, 2026
We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. This is not the level of care or communication we strive to provide. We take your concerns very seriously, our process is designed to be clinician-guided, responsive, and supportive, and it’s clear we missed the mark here. Can you please email us and use "trust pilot review" in the subject line so we can address this issue right away? Providing thoughtful medical oversight and excellent customer support is something we pride ourselves on, and we appreciate the opportunity to improve and regain your trust.
Mike K.
Easy process and fast shipping. That part was great, I might as well take a caffeine pill as the Restora-Z. They might actually work better. The TitanRX is the same thing- useless. I would review the products only, but there is no way to do that.
Response from EverlifeJan 7, 2026
Thank you for sharing your feedback. We’re glad to hear the ordering process and shipping met your expectations, but we’re truly sorry to learn that Restora-Z and TitanRX did not deliver the results you were hoping for. Everyone’s body responds differently, and we want the opportunity to review your experience, discuss alternatives, and make this right. Please reach out to us directly at [email protected], and a member of our quality control team will be happy to assist you and ensure your satisfaction. We appreciate you bringing this to our attention and hope to connect with you soon.