Leigh D.
Unauthorized charges
I created an account to have a consultation. I was told I would not be charged for meds until I was approved. Two seconds later I was charged and told I was approved without the consultation ever happening. I did not authorize approval for anything beyond the consultation. No one responded to my chat or email. I’ve also tried several times to call their customer service number but it does not ring and goes right to voicemail.
Response from EverlifeApr 6, 2026
We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we strive to provide, and we understand your frustration. Our team has reached out to you directly to make this right and ensure everything is fully resolved. We take pride in providing excellent customer service and want to address your concerns as quickly and thoroughly as possible. Please check your email or messages, and don’t hesitate to respond so we can assist you right away. We’re committed to turning this experience around for you.