Matt L.
Everlife makes it right!
Everlife reviews customer feedback, makes adjustments and makes it right with the customer. My issue was resolved with a sense of urgency. I originally ordered and paid for a 90-day supply and they could not provide timely refills even with questions and reminders as the first 30-day supply was running low. When customer service was contacted, they provided shipping info stating the ordered was sent on a date later than what was given earlier.
Response from EverlifeJun 11, 2026
Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment caused by the delays, communication issues, and the confusion surrounding your shipment status. This is not the experience we want any customer to have. We understand how important it is to receive your medication in a timely manner, especially when you have been proactive in reaching out and providing reminders before your supply runs low. We also recognize your concerns regarding the conflicting shipping information you received, and we are truly sorry for the confusion and lack of communication. Please know that we have already reached out to you directly to better understand what happened and to work toward a resolution. Our goal is to make this right and restore your confidence in our service. We genuinely appreciate your feedback, as it helps us identify areas where we need to improve. Thank you for bringing this to our attention, and we hope to have the opportunity to turn this experience around for you.