Tom. A.
still no feedback from their support
still no feedback from their support, crazy for that price point
Everest Horology Products has been a trusted name in the watch enthusiast community since 2012. Founded and continuously operated by the same owner since inception, Everest is a family-run business built on core values of quality, integrity, and meticulous attention to detail — principles that have guided every product and every customer interaction for over a decade.We specialize in premium aftermarket watch straps, watch tools, and watch storage solutions — with a particular focus on Rolex and Tudor owners. Our straps are engineered to fit, feel, and look as though they belong on your watch from the factory. Our designs have been featured by the world's most respected watch publications, including Hodinkee, Worn & Wound, WatchTime, and A Blog To Watch, among others. Our portfolio is backed by countless patents, and our expertise has been sought out by other respected watch brands and Fortune 500 companies to design and manufacture custom watch straps for their customers — a testament to the craftsmanship and reliability that define everything we make.Over more than a decade in business, we have served over 100,000 customers worldwide — and the reviews speak for themselves. Our verified Google reviews reflect the same exceptional customer service that has defined Everest from day one: fast shipping, meticulous quality control, and a team that genuinely cares about every order.Please note: Everest Horology Products officially claimed and took over this Trustpilot page in May 2026. Reviews prior to that date were accumulated organically by our customers. As with any established brand in a competitive industry, we have unfortunately been the target of fraudulent and competitor-driven negative reviews intended to mislead shoppers. We take every legitimate concern seriously and work to resolve issues directly — but we also encourage shoppers to weigh the overwhelming volume of positive feedback from our 100,000+ real customers, and to cross-reference our Google reviews
Everest Horology Products (everestbands.com) has 47 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Tom. A.
still no feedback from their support, crazy for that price point
Tomzamos
Arrived late. And didnt fit my rolex submariner as advised by the support team
Lux
Quality-price ratio is bad. Very expensive products in general (bands and watch rolls). I personally now by from Tempomat Madrid which offer a way better quality-price ratio
Peter R.
Kautschuk Armband für Rolex Datejust mit Faltschließe bestellt. Referenznummer stimmte, Länge gemäß Beschreibung auf Homepage bestellt. Dann Armband zu kurz und Anschlüsse passen gar nicht auf meine Faltschließe. Keine Kundenrufnummer, nur flapsige E-Mails aus USA. Rücksendung nach Dänemark, nun will man 20 Euro Bearbeitung einbehalten, unglaublich. Insgesamt habe ich bisher wegen der Bestellung eines Armbands schon 12 !!! E-Mails erhalten. Das Unternehmen ist leider nicht zu empfehlen, kein Kundenservice!!
Nick
Purchased a pouch and set off tools which was delivered next day in UK. Quality and function fine, but all items are unbranded and seem to be manufactured by a third party, therefore no different to what can be found on eBay at lower cost. Posted a factually objective 3 star review on their own site, which they chose not to publish so their own claim of '2,500? 5-star reviews' is biased and self-manufactured. That's easy to achieve when you reject all negative reviews. They only offer a 7 day return window, all returns require a USD$20 restocking fee, returns outside of the US are customer-paid, and many items including tools are not 'allowed' to be returned. If outside of the US, purchase with caution as returns will be expensive.
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Dear Everest Bands, dear watch enthusiasts I received the strap today (i have not tried to put it on the watch yet - I will definitely write another review of that). The outter envelope, looks absolutely fine. Once opening the yellow envelope, the Everest packaging (plastic and green envelope) is in really bad / wet condition. Besides, I used the comment field when I ordered the rubber strap. My request has never been answered or has simply not been considered. For the price I am quite disappointed by the customer service and delivery. I will definitely keep you all up to date, also after wearing the product for a few weeks. I have not checked the reviews before I ordered the product, but certainly the company needs to focus more on their customers. Best regards and have a nice day