Eduardo
The seller shipped to another address…
The seller shipped to another address other than mine. After that he disregarded me and I lost my money along with my strap. Sorry, don't buy it's a Scam.
Everest Horology Products has been a trusted name in the watch enthusiast community since 2012. Founded and continuously operated by the same owner since inception, Everest is a family-run business built on core values of quality, integrity, and meticulous attention to detail — principles that have guided every product and every customer interaction for over a decade.We specialize in premium aftermarket watch straps, watch tools, and watch storage solutions — with a particular focus on Rolex and Tudor owners. Our straps are engineered to fit, feel, and look as though they belong on your watch from the factory. Our designs have been featured by the world's most respected watch publications, including Hodinkee, Worn & Wound, WatchTime, and A Blog To Watch, among others. Our portfolio is backed by countless patents, and our expertise has been sought out by other respected watch brands and Fortune 500 companies to design and manufacture custom watch straps for their customers — a testament to the craftsmanship and reliability that define everything we make.Over more than a decade in business, we have served over 100,000 customers worldwide — and the reviews speak for themselves. Our verified Google reviews reflect the same exceptional customer service that has defined Everest from day one: fast shipping, meticulous quality control, and a team that genuinely cares about every order.Please note: Everest Horology Products officially claimed and took over this Trustpilot page in May 2026. Reviews prior to that date were accumulated organically by our customers. As with any established brand in a competitive industry, we have unfortunately been the target of fraudulent and competitor-driven negative reviews intended to mislead shoppers. We take every legitimate concern seriously and work to resolve issues directly — but we also encourage shoppers to weigh the overwhelming volume of positive feedback from our 100,000+ real customers, and to cross-reference our Google reviews
Everest Horology Products (everestbands.com) has 47 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Eduardo
The seller shipped to another address other than mine. After that he disregarded me and I lost my money along with my strap. Sorry, don't buy it's a Scam.
Charles B.
I was a return customer. I purchased a rubber band about two years ago and it was delaminating near the pins. I decided to go back and try their new nylon band. I ordered the band and a fee for something called Route was added to the purchase. There was no opt out option. I sent them an email and asked what it was. They responded it was an optional tracking app. They said I could opt out - if I could, it was well hidden in the bowels of their site. Then when the band arrived I was completely underwhelmed. The nylon was laminated onto a hard rubber band. The fit was poor and the band is incredibly difficult to close. For $240 this represents an extremely poor value. I left a review on their site. I received an email to verify my purchase - imagine - my two star review never showed up. They have not reached out to discuss any of my critique. Be aware that Everest only posts 5 star reviews. I checked here and found that I was not alone in my opinion that they offer a less than stellar product for the price. Stay away.
Rafael M.
Hello I am very unhappy with your service First I order a rubber band for Rolex and I don’t get any info taht the shipping is from USA and will take a longer time and cost extra! Then When the band costing 190$ arrives I have to pay 150€ in tax that’s the same amount as the strap costs! Have tried to call your company in USA 10 times no answer You associate yourself with Rolex when your service is more like a Casio
Silvano S.
I guess their products are good if you buy once cry once. That said their customer service is horrific, zero customer-centricity. Won't buy with them again.
ali E.
Way overpriced. probably they think that since they make these for Rolex watches they can charge 4-5 times are much, they will make it very difficult for you to return, i requested the return immediately: first 2-3 days to process the request , then an email : why are you not happy what can we do ..., then a high restock fee, I got suspicious and took pictures of the band before mailing it back to them and as I suspected they found an excuse to decline the return because of a "dent"???, they claim that if you install or even attempt to install the band they won't accept the return, read the other reviews (I didn't) , STAY AWAY
alan
Zero customer service. I have written to them on two separate occasions via their “contact us” link asking a simple question. “Will this strap fit this model of Rolex/Tudor watch?” Not too much to ask when I was considering buying two products at circa £450+ - No response to either message, truly disappointing Everest.