EverandReviews of everand.com

Response from EverandMay 21, 2025

Hi there, Thank you for reaching out! We are sorry for any trouble. We can address any feedback you might have directly. Please open up a support ticket here: http://bit.ly/social-support-help. This will go directly to our inbox, and we will be able to address your feedback as soon as possible -GM

Response from EverandMay 20, 2025

Hi Chloe, Thank you for reaching out! We are sorry for any trouble. We would like to look into this directly for you, so we will need your account information. Please open up a support ticket here: Please just open up a ticket here: http://bit.ly/social-support-help. This will go directly to our inbox, and we will be able to assist you as soon as possible with more information as to what happened with the unlocks. -GM

Response from EverandMay 19, 2025

Hello Teri, Thank you for reaching out. I am sorry to hear you are having issues with audiobooks buffering. We would be happy to help troubleshoot this with you directly. Please open up a support ticket here: http://bit.ly/social-support-help This ticket will go directly to our inbox, and a support agent will be able to assist you as soon as possible. -GM

Response from EverandMay 19, 2025

Hello Maureen, Thank you for reaching out. I am so sorry for any trouble. I was able to locate your support ticket, ticket#6287465. Our support agent reached directly out to you with some troubleshooting assistance on Sunday, May 18th. If you require further assistance, please reply directly to your ticket, and a support agent will respond to you ASAP. -GM

Response from EverandMay 17, 2025

Hey there, Simon! We're so sorry that you were looking for a certain title, but it was not available once you started your subscription with us - that sounds quite frustrating. We'd like to look into this! If you could please open a support ticket using the form on this link, we'd be happy to help: http://bit.ly/social-support-help. Thank you for bringing this to our attention, and we look forward to hearing from you! -MW

Response from EverandMay 16, 2025

Hello Samuel, Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99 USD/month for access to 1 premium title, compared to similar services that often begin at $14.95 USD. Our Plus plan, at $16.99 USD for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 USD for only 2 titles. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. Have a wonderful day, and please let me know if I can assist with anything else! -GM

Response from EverandMay 9, 2025

Hello Kelly, Thank you for reaching out. We do apologize for any trouble. Most of our titles now are premium and require an unlock. If you run out of unlocks, we do have an unlimited catalog here: https://www.everand.com/unlimited. The unlocked titles are yours to keep as long as the subscription stays active. Fear not, even if your subscription is canceled, your unlocked titles will be waiting for you upon resubscribing. Unlocks do not roll over, so we do encourage our customers to use their unlocks before their next unlock renewal date. We have more information about our plans here: https://support.scribd.com/hc/en-us/articles/29859144648596-Plus-and-Standard-plans-on-Everand-now-in-the-US-and-UK We are also very sorry to hear you are having issues with the app. We would like to troubleshoot this with you directly. Please open up a support ticket here: Please just open up a ticket here: http://bit.ly/social-support-help. This will go directly to our inbox, and we will be able to help you ASAP. -GM