Events.comReviews of events.com

When a problem arose with my booking, it became immediately clear how weak and inadequate the support structure truly is. The lack of phone support made resolving urgent issues painfully slow and impersonal. all responses came through online channels, yet turnaround times completely ignore the urgency of the situation. Without real time communication, even basic clarifications dragged on through endless back and forth messages. The process felt rigid, uncaring, and disconnected from actual customer needs. For an events platform, the absence of immediate assistance is unacceptable and seriously damages the overall experience.

Dealing with this company was extremely stressful. I strongly recommend that you avoid Events.com. The people here were difficult to communicate with, and the management was less than useless. Aside from the company's blatant incompetence, communication with the people here was also terrible. They clearly don't care about their clients and customers. NOT RECOMMENDED!

Events.com certainly creates unforgettable experiences, but in the worst possible way. At first, everything looked perfect on the surface, and we believed the company was capable. What we did not expect was the total disorganization behind the scenes. Chaos and disorder ruled every aspect of the event. Problems surfaced one after another during the event, leaving us scrambling and improvising constantly. The stress was overwhelming. The event only succeeded because my team worked tirelessly, thinking fast and solving every issue, while the events team contributed almost nothing. Avoid this incapable company at all cost

At first glance, the tools polished and capable, bit daily use quickly turns into a source of constant irritation. Simple tasks become exhausting battles, and every hiccup feels magnified. When problems surface, meaningful answers are painfully slow, buried under vague replies that do nothing to fix what is broken. Support feels distant and scripted, as if real issues are an inconvenience. Documentation skips over critical scenarios that users face all the time, leaving staff to guess and patch things together. What was sold as a way to simplify planning instead piles on delays, confusion, and wasted hours, making work harder than it ever needed to be.

I am still waiting for the money this company has owed me since the old Brown Paper Tickets days in 2023. After years of reaching out, all I ever get is the same lifeless automated email demanding I fill out yet another form, even though I already completed that form long ago. I want what is owed to me, and I want it returned without another round of pointless hoops to jump through.

Events.com is easily one of the worst platforms I have ever used. When something goes wrong, you are abandoned with no way to reach an actual human being. Their so-called support is a cruel joke, hiding behind the excuse of “we are not offering phone support at this time” while customers are left stranded. For a company that brags about end-to-end solutions, its failure to provide even basic customer care is insulting and shows utter disregard for those who rely on it. The entire experience left me furious, helpless, and regretting I ever trusted them.

We are still waiting for our money, long after Events.com took over from Brown Paper Tickets. Not a single cent has been returned in months. Instead of payment, we get buried in pointless forms and useless emails that go nowhere. This is nothing but delay after delay while our money is held hostage.

What they're showing to clients were fake! They tell you things that are opposite in reality! Their business practices are unethical nd their people are just plain incompetent and rude!!