EufymakeReviews of eufymake.com

I need to share my incredibly frustrating experience with Eufy Maker and their Eufy Maker E1 resin sublimation printer. Back in August last year, I ordered this printer, expecting it around September or October. Come October, they sent out a global email saying production was halted due to a leaking wash-liquid container—fine, delays happen. But then, after another month, they said shipping would start in early February, in order of purchase. They suggested I cancel and reorder to get it sooner. So I did that, and they refunded me and had me place a new order. But guess what? They still delayed it to the end of February and then pushed it again if you ordered after December 27. Now, after seven months of shifting timelines, the printer arrives—beautiful, but with no ink included. Now they’re telling me the ink won’t arrive until late April. This has forced me to cancel about 1,500 euros worth of jobs I had lined up because I can’t use the printer without the ink. I feel completely misled and have wasted time and money. If I’d known this a week ago, I would have asked for a full refund and chosen another brand. Let this be a warning to others. I forgot... he offered me 20 dollars to apologize for the damage caused. now do you think we are talking about a serious company? he made thousands of money and then treated us like this. shameful. if during the day they deliver a mercedes or a bmw without an engine, they will give you 50 euros to apologize

Their customer support literally tried to trick me twice and still have not delivered the invoice (B2B transaction). (of course they have also not delivered anything yet but they have gotten the money months ago via kickstarter)

They never delivered my order.

If I could give zero stars I would. I purchased this machine on kickstarter as an early deposit backer in the 500s so I should have been one of the earliest people to get machine. I am very familiar with the nature of Kickstarter and was very patient with all of the delays. Here is my problem. This company is either really bad or shady. They over sold WAY over sold and still cannot fill the Kickstarter backers and have not even started on the pre orders online. I got my machine in January which I was happy about. But no ink cartridges. Here we are February and still no ink. Machine is a paper weight. No update on ink either. But they are shipping ink to people without machines which does not make any sense. At this point it is out of control. They have not kept their word about one thing they tell us which is incredibly bad. I would not buy from this company under any circumstance. By the time this machine is ready to go it will be outdated. Xtool already announce a dual print head uv printer which I will get since this one is useless. Do not waste your money. This company has ruined their reputation over this.

Complete idi*ts, how can company this big not have some sort of real time stock control? Sloppy operations and poor customer care. Cash flow float at customers expense, Over sold BIG time, yet took over a week of sitting on people’s money to refund. Took over a week to realise they over sold, what a joke.

Wouldn’t even leave 1 Star if 0 stars was an option.Sold me with a good offer,confirmed it then a week later cancelled it. More than happy to take my money straight away. Poor poor company stay away.

Another person that fell for the cheap filament scam, for Eufy to take money sit on it for over a week, then cancel the order. Still waiting for a refund - apparently that can take 5 business days, and in the meantime sent a 20% discount code for there store which no longer sells filament anyway, so unless you have a eufy printer, its of no use whatsoever.

Scammers, as others have said, this company took my money but didn't deliver.