EufymakeReviews of eufymake.com

I signed up for the ink subscription and it was canceled do to no product. So I had to go to an outside vender that carries it for more money.

It was great to get the purifyer quickly but pointless without the duct connector or filter, plus I am supposed to get a free filter as part of the promotion and nothing is stated when that's supposed to ship

Customer service sucks. When machine works it’s cool. Ink sucks printer head sucks , cleaning cartridge sucks.

Its great the only issue i have is the camera its not 100% precise and the alignment for patch orders not great i wish they work more on that making their own jigs making a better camera we can replace a better laser like their competitors, for personal use awesome but most of us purchasing it for business and patch orders so not great in that area, i do hope for a fix and improvement of the same printer instead of making a v2 one that we need to buy and spend more on.

The simple fact that when you don't have supplies nready for customers. It haults us and then we can run our printer properly. I had my printhead go bad due to ink not readily available, I purchased a new printhead and have not decided to install it due to recent updates on forums it said it messed up one or 2 of their colors and made them get a new printhead. And what's up with the waste as well. It cleans itself every 3;days, for us small business we need to buy cleaning cartridges more often and their is nothing but a loss. So not to happy to be honest.

Ink management is almost impossible. If I buy ink to have on hand, I lose half it life before injecting....and I can still hear ink avail in the cartridge. If I wait to order ink until I run out, it takes a wk to get here (if you have it)..only to realize it's lost 25% of it's life sitting on your self/transport. As a retired CEO my advice is to fix this ONE major issue or risk losing the market.

very slow and ink quality not stable

Update: I want to be fair and follow up on my original review. After posting publicly, eufyMake's support team responded quickly and acknowledged that a DOA unit was completely unacceptable. They offered a full replacement without any pushback. On top of that, Skye, one of their beta testers and brand ambassadors, reached out personally and jumped on a video call with me. She walked me through the issue and we got the printer up and running. I still stand by my original concerns about the out of box experience and the initial support response. But the follow through was real and I appreciate that they made it right. Updating from 1 star to 3 stars based on the resolution. Backed the eufyMake E1 UV on Kickstarter in May 2025. Promised delivery was August–October 2025. Received it March 2, 2026 — nearly a year later — after endless delays and missed ship dates. The machine arrived with X-axis grating strip errors and has never completed a single test print. Dead on arrival. Support asked me to upload diagnostic logs and wait 1–2 business days for an engineering response. On a machine I just unboxed. I'm a small business owner — I bought this so I wouldn't have to be a repair technician. That's not an acceptable response to a DOA unit. Requested a replacement or full refund. Still unresolved. What made it worse — when I tried to share my experience in the official eufyMake Facebook group, my posts were deleted and then shadow banned. Edited posts got filtered too. They are actively suppressing customer complaints in their own community while their support pipeline drags on for days. A company that silences frustrated customers instead of solving their problems is a serious red flag for anyone considering a purchase. Ticket: ANKER-TNQ2673321373