PatagoniaReviews of eu.patagonia.com

I ordered the jacket the 30th of december and it should arrive the 4th of Jan. The 5th I get a notification that the jacket has been delivered! However I did not receive anything! I wrote to Patagonia right away! Got the usual response, to wait. I used a lot of energy to get a status from the local post and was told it had been sent back to Patagonia by mistake the 5th The 8th I called Patagonia and they promised open an investigation! Nothing happened The 11th Icalled them again and was told again they would open an investigation. And they would come back to me the following week! After some more communication Patagonia solved the case and I will receive the jacket in the near future.

Uitstekend geholpen door de klantenservice bij een probleem met m'n jas!

Je connais cette entreprise depuis environ 35 ans et je n’ai jamais été déçu par leurs actions en faveur de la Planète Terre, quant à leurs vêtements je les use et les re-use dans toutes mes activités sportives et toujours avec le plein de confort. Bravo, un grand exemple pour la concurrence !

Genau das Gegenteil - von Fast Fashion: das ist Patagonia. Ich liebe meine leichte Daunenjacke. Jetzt hatte sich der Reissverschluss verklemmt und war defekt. Patagonia hat mir einen neuen spendiert. So werde ich viele weitere Jahre Spass an der Jacke haben!

Ravie de la commande passée , manteau au top et de très bonne qualité !! Commande arrivée en deux jours après avoir commandée !! Merci

Love this brand - love their ethos and love their products

I use Patagonia running gear for a couple of reasons; because it is so well designed and the guarantee is superb. After a few years of punishment the gear still performs as good as when new. I had a small issue with a jacket about a year ago*, the colour had started to fade a little in patches. The customer service team arranged to have it replaced with a new one. Above and beyond what I expected. *The replacement doesn't have the same issue. I find that once you have found a company like this, that you can rely on, whose products are superb. Why would you shop anywhere else!?

Their stuff is made for life free repairs untill it can be repaired as well as their policy to make people buy less. A great brand with great ethos for the people and the planet