PatagoniaReviews of eu.patagonia.com

Har beställt två olika plagg vid två tillfällen den senaste månaden. Var lite skeptisk när jag såg de tveksamma betygen här på Trustpilot, men provade ändå. Är mycket nöjd, paketen kom till mig efter ca 4 dagar, allt har bara varit bra. Har ingen koll på återköp, men om man beställer och det passar går det undan och är inga problem. Mycket nöjd med produkterna oxå, köpte en Houdini jacket (väldigt lätt vindjacka) sedan en Men's R1® Air Full-Zip Hoody.

A stunning company, customer focussed, responsible product materials and world class customer service. Just received my repaired 12 year old Down Sweater, excellent quality repair, no charge for postage or repair, the best out there for outdoors.

Impeccable Company and Service. Recently contacted Patagonia EU about a product i owned that was well over six or seven years old. Whilst not obliged to assist, they have gone above and beyond in supporting my query, and in tandem, the planet. To summarise, i am not one for throwing or discarding good items away (as naturally this has an impact on the environment) so i asked if it was possible to repair a Nano Puff vest. Patagonia responded, said it was repairable and actually offered this service 'free of charge' even though i offered to pay. The product was beyond any warranty so they could have said it was end of life. Staff brilliantly repaired the bellows on my vest and waistline and i wasn't asked to contribute anything (not even the postage). In modern times it is refreshing to encounter an organisation with such a good ethos in striving to minimise the impact on the world, whilst maintaining excellent customer service. Absolute respect to you Patagonia. I plan to get in touch with your rep to see if i can make a small financial contribution to a project or charity of your choice.

Ottimo acquisto (ho ricomprato un pile da donna di un colore diverso da quello che ho già da tantissimi anni (ma che è sempre bello come nuovo) ed è arrivato un capo ancora meglio rifinito (quindi buona evoluzione su prodotti già di alta qualità) Spedizione rapida e precisa e ben tracciata sia da Patagonia che dal corriere

Ottimi prodotti. Spedizione rapidissima: ordine ricevuto in soli due giorni durante il periodo natalizio.

Had a great experience with Patagonia. My fleece was recently damaged, and I contacted their support team. They quickly got back to me and gave me two repair options: either send it off to them and get it repaired for free (including shipping) or go to a local tailor and get it repaired and then reimbursed. Overall, the experience was simple and easy. Very happy they have a repair service.

J'ai fait appel au service de garantie de Patagonia pour un produit sur lequel j'avais un soucis (une veste de 2011). Patagonia m'a proposé soit une réparation soit une remise de 40% sur un article neuf (ce que j'ai accepté). Le service client a été à mon écoute et a su m'apporter une réponse à la hauteur de mes attentes. J'apprécie particulièrement les polaires techniques de la marque et je recommande leurs produits.

Net buiten de garantie scheurde mijn jas op een naad. Support heeft dit, na beoordeling op basis van enkele foto's, netjes opgelost door mij een gratis reparatie aan te bieden.