Billabong International Limited is a surf company, primarily a clothing retailer that also produces accessories, like watches and backpacks and skateboard and snowboard products under other brand-names.
Eu Billabong (eu.billabong.com) has 381 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
Showing 340 reviews with 1 star · Clear filters
Marie
A fuir Retour d'un jean trop grand receptionné le 2 février chez Billabong A ce jour aucun remboursement malgré mes multiples relances On nous invente des soucis informatiques, du retard en raison de l'activité Je ne lâcherai pas l'affaire mais vous déconseille fortement d'acheter sur le site de Billabong.
Abbie R.
DPD delivered my package to the wrong address and have owned up to their mistake but told me I still needed to contact billabong to open an investigation so I can either get my money back or get the order again. Billabong repeatedly keep responding with just a screen shot of the tracking status that says it is delivered, even though I have told them numerous times it has been delivered by mistake to another address. It has been two weeks now and I am going around in a circle. They have no customer service telephone number so you can't speak to a human.
Robert
ACHTUNG! BETRUG! Retoure laut Sendungsverfolgung vor Wochen eingetroffen, jedoch findet eine Gutschrift des Kaufbetrages nicht statt. Kundenservice reagiert auf keine meiner Nachfragen.
Natalie
Still waiting for refund about 1130€ Nobody is reacting! I would never order again‘
Meike Z.
Absolute Frechheit - die Kosten für die Retoure müssen selbst getragen werden und NACH BELGIEN geschickt werden - 15€ Kosten für NICHTS. Der Newsletter kommt mehrmals täglich und lässt sich trotz mehrfacher Abbestellung nicht mehr abbestellen und müllt das Postfach zu. NIE WIEDER werde ich da was bestellen! Ich wünschte, ich hätte die Bewertungen vom Billabong Shop vor meiner Bestellung gelesen...
La Milonga T.
Auch meine Lieferung hängt bei DPD fest, weil Billabong eine falsche Adresse verwendet hat, obwohl sie richtig hinterlegt ist. Billabong ist nicht erreichbar. Ich werde jetzt bei paypal versuchen, meine Geld zurück zu bekommen. Sehr ärgerlich.
Saffron
Zero for customer support. Made two orders containing multiple items. I returned one item from first order and never received a refund. I had two items cancelled by the company in second order and again, never recieved refund for both items. I have contacted the company multiple times with no response.
Joan A.
I bought a wetsuit for my wife, didn't receive it and when contacted, I was told the order had been cancelled. They pointed out that on the purchase contract, it's says that they can cancel, if they don't have inventory but they did have inventory, when I bought it. I had a Black Friday special price, maybe that was the real reason.