eTollfreeReviews of etollfree.net

I have an excellent experience with eTollfree. They will provide you 100% customer satisfaction! I will definitely recommend eTollfree to my friends.

They have great service and they always call me back witch is very important to me

Terrible experience. I called about having usage fees waived for dozens of test calls. Robert, the owner (or so he says) called me crazy. He was very unprofessional. The platform sucks. Not user friendly. This guy is a disaster. A friend recommended them to me years ago. I just mentioned my experience to them and I was told they had a similar experience and cancelled a while ago.

It (used to be) very cheap, and the basic features worked decently well, except for faxes. Customer service is poor. The BIGGEST issue is that they will take your money if you close your account! I disagreed with eTollFree.net's change in Terms of Service, so they closed my account and kept my money. Billing debits your account balance, so you must pre-load your account. I asked to close my account and refund me the credited amount, but they refused citing a tiny clause in their TOS that says they do not refund account balances for credits made more than 90-days ago. Of course the account is pre-funded in excess for the quarter, they know this. They stole my money. In my opinion, I would be very wary of the reviews on getapp.com because the reviews over there do not reflect my experience as a customer for 4+ years.