EthikaReviews of ethika.com

Response from EthikaFeb 9, 2026

Hi — thank you for sharing your feedback. We’re sorry to hear the beanies didn’t fit as expected and that this was disappointing. Fit can vary by style, and we understand how frustrating that can be. Your feedback is appreciated and will help us improve our sizing details and product pages going forward.

Response from EthikaJan 23, 2026

We completely understand how frustrating it is to receive multiple pairs of the same style. Mystery items are heavily discounted, so duplicates can occasionally happen. For larger orders of 4 or more duplicates, we do offer a one-time exchange to help provide variety. We appreciate your feedback and hope this helps improve your next experience with us.

Response from EthikaJan 23, 2026

We’re very sorry for the frustration caused by the delay and confusion around your order. Our team initially misunderstood the details of your request, but we have now reached out with the correct information and are awaiting your guidance on how you’d like to proceed. We understand how disappointing this experience has been and appreciate your feedback as we continue working to improve communication and support.

Response from EthikaJan 13, 2026

We’re sorry for the frustration caused by the delays and confusion with your order. A replacement could not be fulfilled, so a full refund was automatically issued to ensure you were made whole. We understand how disappointing this experience was and appreciate your feedback as we continue working to improve our fulfillment and customer support processes.

Response from EthikaJan 13, 2026

We’re sorry for the frustration caused by receiving only part of your order and for the difficulty reaching our customer service team. A replacement for the missing items was submitted on 1/8 to ensure your order is fulfilled. We appreciate your feedback as we continue working to improve our support and fulfillment processes.

Response from EthikaJan 13, 2026

We’re very sorry for the frustration caused by the partial order and the delays in communication. A replacement was set up, but since it could not be fulfilled, a full refund was automatically issued to ensure you were made whole. We appreciate your feedback and are continuously working to improve our fulfillment and customer support processes.