I would not be able to give anything positive about this company, the clothing is cheap I bought 2, paid £53 they would only pay me £12 back this was after several weeks of contact,
A disgrace
Response from EternipeaceOct 19, 2026
Dear Nina Snell,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: [email protected]
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
YM
Yesenia M.
Very cheap material and it took forever…
Very cheap material and it took forever to arrive, almost two months!!! They over charged me, they did refund me the extra charge but I had to tell them about it. I really want my money back. Hey can keep their cheap bras.
Response from EternipeaceOct 19, 2026
Dear Yesenia Murillo-Gaspar,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: [email protected]
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
JR
Jeanna R.
Scam of a company
Eternipeace … I bought two of the exact same bras, one black and one white. My receipt said I was charged $42.66, but my account said I was charged $55.46. When they arrived, they were two different bras and different sizes. When I tried to return them, I was given the option to keep the bras and they would refund me $4. I said no. Then they offered to keep the bras and they would refund me $6. I decided to file a claim with my bank to dispute the charge. A couple days later, they refunded my $55.46. Will never order from this company again.
Response from EternipeaceOct 19, 2026
Dear Jeanna Rangel,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: [email protected]
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
CM
customer M.
The product was too tight and very…
The product was too tight and very poorly made. I had to cut it off of me. They would not let me return them for a refund. Very poor quality and customer service. Plus took way too long to ship to me,
Response from EternipeaceSep 29, 2026
Dear customer M,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: [email protected]
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
CU
customer
I would like a refund
I would like a refund, the three bras 4XL do not fit. The fabric is too stretchy. Returning to PO Box 1130 Narre Warren Vic 3805
Response from EternipeaceSep 22, 2026
Dear customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: [email protected]
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
HN
happy N.
Delivered to a California address.
Delivered to a California address.
I live in Milton WA. Not delivered to Milton WA
Response from EternipeaceSep 22, 2026
Dear happy neighbor,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: [email protected]
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
ME
Me
The 2 Bra's I bought
The 2 Bra's I bought, was not my size. This is what I found out about their scam website. Eterni peace does not have a public customer service phone number, which is a common tactic for shady online stores. Unfortunately, Eterni peace is widely reported to be a scam or a low-quality drop shipping front. According to security analysis and user reviews on Scam adviser and Trustpilot, the website uses a hidden owner identity, has an extremely low trust score, and uses misleading Facebook or social media advertisements to sell cheap, poorly sized items from China while making it nearly impossible to get a refund. Since they are highly unlikely to respond to your emails or issue a refund willingly, you should bypass them entirely to get your money back. How to get your money back File a chargeback with your bank or credit card: Call the phone number on the back of the card you used to make the purchase. Tell your bank that you want to dispute a charge because the merchant sent items that do not match the description (wrong sizing) and the merchant is uncontactable / a known scam site. Dispute through PayPal: If you used PayPal to check out, do not wait for the merchant. Log into your account, go to the Resolution Center, and open a dispute for an item "significantly not as advertised. "Provide your tracking info: Keep a copy of your order number (4262M216733) and the tracking number (2805571502095138866) you provided. Your bank or PayPal will use this as evidence that you did make a legitimate order that went wrong. Would you like help looking up the customer service number for your specific bank to start the dispute, or do you need assistance filing a PayPal claim? Just another scam website that takes your money.
Response from EternipeaceSep 8, 2026
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: [email protected]
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
RO
Ron
BEWARE NO DELIVERY NO BUYER PROTECTION
Product has not been delivered but PayPal has refused to protect my payment after being a customer of PayPal for 21 years. PayPal accepted seller's tracking from Justen Trading which claimed to have delivered the product to an unspecified neighbour and unsigned for. None of our neighbours have received anything and no proof of deliver photo has been provided although requested to enable me to try and identify the neighbour it is claimed received the product. Another curious issue is the tracking shows product in USA Customs then delivered in Margate UK without going through UK Customs and in less time than the flight from any USA airport to any UK airport. There would be an additional 1 hour 15 minutes minimum from the nearest airport to Margate, so something is very wrong. Eternipeace appears to be an agent selling on behalf of Justen Trading in China so BUYER BEWARE. There are some very dodgy adverts on Facebook which appear to be scams and buyers are NOT protected by PayPal in my experience.
Still same problem with the vendor asking for same info already sent and NOT providing any proof of delivery photo since it has never been delivered to me or any of our neighbours. We live in detached properties and often accept parcels for each other if the addressee is out. Reputable delivery companies take a proof of delivery photo and the actual address that it was delivered to.
The product ordered was a single bra which should have been in a small enough package to be posted through our letter box since no signature was required, so there would have been no need to leave it with a neighbour.
BUYER BEWARE since PayPal did not protect me from this scam site.
Latest email from vendor is same as all others:
Dear Customer,
Thank you for contacting us.
Since a formal complaint has been filed for this order, your case has been escalated to our Professional Dispute Resolution Team. They will review your request carefully.
If you do not receive a follow-up email, please kindly check the platform's resolution center, as it means your case is being actively processed through the official platform channel.
Thank you for your patience and understanding.
Best regards,
Customer Service Team
PayPal have closed the disputed payment based on false tracking information that claims the product was delivered to an unknown neighbour and NOT signed for so still do not appear to be taking any action to protect me as the buyer.
Proof of delivery photo has still not been provided.
DO NOT TRUST THIS SUPPLIER OR PAYPAL.
I have been a user of PayPal for 21 years and will NEVER use them to make purchases in future.
Response from EternipeaceSep 8, 2026
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: [email protected]
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.