AYANA
Major undisclosed charges after approving order
They created false urgency with 3 rapid emails to finish the transaction. Then they offered an additional 20% off. The displayed cost via PayPal did not disclose very high tax and shipping costs, which counted for 30% of the cost. I have tried to cancel immediately with the merchant and PayPal, and have received no feedback. If I don't hear back in the next couple of days, I will contact my credit card.
Response from EternipeaceAug 27, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration. To ensure that we can handle your order quickly and accurately, please contact us through the following channel: Email: [email protected] Please provide: - Your order number - The email address used when placing the order We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.