EternalperfumeoilsReviews of eternalperfumeoils.com

First things first: their products are amazing both in quality and value. When buying any kind of personal scent, there will always be some that just didn't work for you. This is true for eternal as well. But the difference, and this adds to the value greatly, is the company's return policy and fantastic customer service. I had a couple of bumps in the road and not only did they promptly resolve the issues, they went out of their way to ensure I was satisfied. I'm not sure how or why, but, I was communicating directly with the owner! He communicated clearly, professionally, and QUICKLY. Not only did things turn out right with my first order, I have since placed a second one, in which they have included something extra!

I purchased twice and had great customer service. People have to remember this is a small company. Email support may taken24 to 72hrs for a reply. This is normal due to they are doing all the work.I love my oils however, the site does show some oils with a little color tint but when you receive them they are 100% CLEAR. I would suggest maintaining the color tint for your consumers or just say dye free to prevent confusion. Overall I layer my oils with others and I love them.

Exceptional customer service is rare these days, which makes my experience with Eternal Perfume Oils truly stand out. From start to finish, their team demonstrated an impressive level of professionalism, efficiency, responsiveness, and genuine care for their customers. I would also like to specifically acknowledge Sophie for her professionalism, kindness, and outstanding communication throughout the process. She represented the company exceptionally well and made the experience seamless and stress-free. I highly recommend Eternal Perfume Oils not only for their AMAZING products, but for the integrity, efficiency, and professionalism of their customer support team. Companies that genuinely value their customers deserve recognition, and this company absolutely earned it. -Sunni P.

I had a little hiccups with my order.....I called customer service and spoke to Jason ext6102..... Let me tell you.....he was very informative, patient and attentive to my needs......He was able to assist me with the issue that I had and I was very satisfied with my experience dealing with customer service and getting my order......I really appreciate his help......and I'll definitely will continue to buy more ETERNAL PERFUME OILS......THANKS JASON

Pillow Princess gets me stopped anytime I wear it. Cherry on top is heavenly. Customer service is top notch. Sophie is wonderful

Pure perfume oil. As dupes, they are really well crafted. Neroli Summer is really convincing, and so is Oud Hype. And definitely pure perfume oil - I have diluted them with perfumer's alcohol for better projection and they mix instantly.

THIS is my absolute FAV perfume oil company! Once I found them I can’t look back ( or sideways, or anywhere else ) Customer service is SO helpful! ( Ilias is who I always reach out to ) The products are phenomenal! I have a few I dont like, just like any perfume house. I do wish they had a LUSH -Like recycle option because I have like 80 empty bottles! But I reuse them as of now. I do recommend them to anyone & everyone. I’ve never had a bad experience. I’m also currently wearing Heiress & Tea Mist.. SO good! I actually have an addiction.

What made my experience great was that I had an amazing customer service. I had an error on my end and they immediately helped me. I enjoy receiving the perfume oils in their amazing package. I have so many that are my favorite like Pear pressure, pink flirt, sweet luxury, pillow, princess, white vanilla, beach, Sunset, romance, and Amber confusion just the name a few. just started my collection and plan to get more .thank you so much Eternal Perfume oils.