EternalperfumeoilsReviews of eternalperfumeoils.com

I’m disappointed with Eternal Perfume Oils’ customer service. I’ve purchased from them twice and, unfortunately, had an issue with one bottle that I needed to exchange. Since they give 30 days policy return or exchange I’m trying to reach them by emails because there is no way to do it through the website. I’ve sent 3 emails over a period of time and never received a response. While the products themselves are be good, the lack of communication and support after the purchase is unacceptable. Customer service matters, and this experience has made me hesitant to buy from them again.

I have received what i ordered but the there is no projection whatsoever! Maxim does not smell anything like what it is claiming to smell like and eternal oud sample barley smells of anything Don not think about longevity there is none!

Please please do not use this company! I ordered myself a 50ML fragrance oil in the offer they have currently which included a free 30ML fragrance with any 50ML purchase. All of the social media posts advertise this (I’ve later discovered that they’re all made using AI) when my order arrived I only have one fragrance and when I messaged Customer Service, they told me I didn’t select the free fragrance with my order? (It says nothing about this on any social media platform) and when I asked if they could just send it and I pay the extra postage they refused. The customer service is awful and 3/4 of the messages include such poor grammar it’s hard to comprehend the meaning of its content. I would never ever use this brand again, and I advise everyone else not too! So rude, so unhelpful and obviously a scam.

I completed agreed marketing and SEO work for Eternal Perfume Oils, but they have failed to pay the invoice despite repeated follow-ups. They acknowledged the work and said payment was being processed, yet nothing has been received weeks later. This lack of professionalism and failure to honour their commitments is unacceptable. I would not recommend working with this company if you expect to be paid for your time and services.